Spa Houseperson Attendant

Job Summary

We are seeking a Spa Houseperson responsible for deep cleaning within the spa and pools, ensuring cleanliness and stocking of amenities.

• Be on time for each shift and flexible with schedule.
• Clean treatment rooms and public spaces using vacuum, broom, cloths, mops, sponges, brushes, and/or cleaning agents.
• Empty trash throughout the spa, wiping down trash cans as needed.
• Pick up and restock towels, straighten chairs throughout indoor and outdoor pool areas.
• Break down coffee and water stations after spa and fitness center have closed.
• Maintain a safe, clean, well‑organized spa environment through consistent monitoring.
• Clean steam rooms and saunas nightly.
• Engage with guests and actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Provide accurate, appropriate and immediate responses to all requests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Assist in all areas of spa operation as requested by management.
• Maintain personal appearance and grooming standards consistent with company standards.

• Communication – Ability to effectively present information and respond to questions from managers, employees, members and the general public.
• Oral comprehension – Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Knowledge of principles and processes for providing customer and personal services.
• Customer focus – Ability to develop and sustain productive customer relationships.
• High work standards – Sets high standards of performance; assumes responsibility and accountability for successfully completing assignments with attention to detail.
• Problem solving / decision making – Ability to identify and understand issues, problems, and opportunities; use effective approaches for choosing a course of action.
• Must be flexible enough to work multiple shifts including evenings, weekends and holidays.

• Education:
  
  High School Diploma or GED (preferred).
• Previous housekeeping or professional cleaning experience required.
• Minimum one‑year experience providing customer service in a high‑end fitness center or luxury spa environment is a plus.
• Excellent personal appearance, good communication skills and friendly, congenial personality.
• Ability to work in high‑volume, busy service environment while maintaining composure and focus on the guest.
• Must consistently stand, walk, squat, use hand to write, talk, hear, see, taste, smell while performing duties.
• Regularly lift and/or move at least 25 pounds.
• Specific vision abilities required include distance vision and peripheral vision.

• Regular attendance mandatory.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect business needs.
• Environmental conditions:
  
  One‑on‑one and small group interactions throughout spa. Noise level moderate.

Pay Rate: $20 to $22.00 per hour.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans. The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.