Housekeeper, Hospitality ​/ Hotel ​/ Catering

Housekeeper Position at The Woodstock Inn & Resort

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style.

One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking Housekeepers to join the team!

Job Summary:

Housekeepers are responsible for maintaining the cleanliness of all guest rooms and public spaces.

Job Specifications:

Expected Pay Range: starting $21.00 per hour plus service charge

The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate's qualifications and/or experience.

Shift & Schedule Availability:
Full and part-time positions available

8:00am-4:00pm or 3:00pm-11:00pm, will include weekends and holidays

Job Responsibilities:

• Maintain complete knowledge of and comply with all resort and departmental policies, service procedures, and standards.
• Maintain complete knowledge of correct maintenance and use of department equipment; use equipment only as intended.
• Maintain positive guest relations at all times.
• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments.
• Be familiar with all resort services and amenities and local Woodstock and regional attractions and activities.
• Solicit guest feedback to ensure guest satisfaction with service and amenities during guest's visit.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas and resort public areas.
• Clean and maintain cleanliness of assigned guest rooms. All bathrooms free of foreign matter, beds made to the standards of the Inn and all rooms be dust and dirt free.
• Assist in the maintenance of other areas as assigned.

Job Requirements:

• Three months of experience at a high-end hotel, resort, or private club required.
• Must be able to work independently and as part of a team.
• Ability to work in a fast-paced environment and have strong attention to detail.
• Ability to perform repetitive tasks throughout the course of the workday.
• Work in spaces with limited access to ensure cleanliness of bathrooms and difficult places to reach in guest rooms.
• Ability to negotiate all areas of the inn with required cleaning equipment such as vacuums, full mop buckets, and cleaning buckets.
• Ability to deliver amenities such as towels, cots, cribs, and other housekeeping items from Housekeeping Closets to Guest Rooms.
• Work cohesively with co-workers as part of a team.

We offer great resort privileges, discounts, and free employee meal to all employees.

Those hired into full time positions are eligible after an initial waiting period for a competitive benefits package that includes
* Medical, Dental, and Vision Coverage,
* Employer Paid:
Life Insurance, Short-Term Disability and Long-Term Disability
* Paid Time Off,
* 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!

The Woodstock Inn & Resort is an equal opportunity employer.