Food & Beverage Manager

Job Details

Job Location:

WILMINGTON, VT 05363

Position Type:
Full Time Salary Range: $80,000.00 - $90,000.00 Salary/year

Join Our Team as a Food and Beverage Manager at The Hermitage Club

The Hermitage Club at Haystack Mountain is seeking an experienced, service-driven senior Food and Beverage Manager to lead all food and beverage operations for our private, member-owned resort community. This full-time, year-round leadership position plays a central role in shaping the dining, service, and hospitality experience for our members, guests, and employees.

The ideal candidate is a hands-on hospitality professional who understands the standards of a private club environment and has the leadership ability to inspire teams, elevate service, manage daily operations, and support a culture of warmth, professionalism, consistency, and accountability.

The Hermitage Club offers a unique opportunity to lead food and beverage operations in one of Vermont’s most distinctive private resort settings. Our members value attentive service, quality dining experiences, and genuine hospitality. This position provides the opportunity to make a meaningful impact on the member experience while leading a visible and important department within the Club.

• Lead a key operational department within a premier private ski resort.
• Work closely with senior leadership to support member satisfaction and operational excellence.
• Guide, coach, and develop a team of managers, supervisors, support staff, and seasonal employees.
• Help create and enhance a hospitality culture that reflects the standards and expectations of a high-touch private club.
• Oversee both day-to-day service and special events in a dynamic resort environment.

The Food and Beverage Manager is responsible for the overall leadership, planning, staffing, training, service execution, financial performance, and operational success of the Club’s food and beverage department. This includes dining rooms, bars, banquets, events, seasonal outlets, and related member service areas.

This role requires a senior leader who is highly visible during service periods, comfortable working alongside the team during peak times, and capable of balancing hospitality, financial discipline, employee development, and operational detail.

• Provide overall leadership for all food and beverage operations, ensuring a consistently high standard of service, presentation, hospitality, and member care.
• Establish clear service expectations and ensure they are understood and consistently followed by managers, supervisors, and team members.
• Maintain a strong floor presence during key meal periods, events, and peak operating times.
• Engage with members and guests in a warm, professional, and attentive manner, promptly addressing concerns, special requests, and service opportunities.
• Create a culture where employees understand that genuine hospitality, attention to detail, and teamwork are central to the Club experience.

• Oversee daily front-of-house food and beverage operations, including dining areas, bars, special events, and seasonal outlets.
• Ensure smooth coordination between front-of-house, culinary, events, member services, and other operating departments.
• Conduct or oversee pre-shift meetings to communicate daily expectations, menu updates, service standards, reservations, member notes, and special events.
• Support the team during peak service times as needed, including assisting with seating, service flow, table management, member interaction, and problem resolution.
• Monitor service quality, dining room readiness, cleanliness, timing, and overall atmosphere.
• Ensure all food and beverage areas are properly prepared, staffed, stocked, and maintained.

• Recruit, train, supervise, schedule, coach, and evaluate food and beverage managers, supervisors, and service staff.
• Develop training programs that support service consistency, product knowledge, hospitality standards, safety, and accountability.
• Provide regular feedback and coaching…