Rec Center Attendant

Job Summary

The Rec Center Associate is responsible for assisting guests and managing access to the facilities amenities, including the pools, hot tub, sauna, tennis/pickleball courts, and golf simulator. This position also processes and fulfills light food and beverage/bartending sales, monitors and records pool chemical levels, as well as performs minor chemical adjustments to the pool as needed. They will have to assist in shoveling the entryways to the facility after snowfall.

Lastly, this position assists with the setup of birthday parties and scheduled events such as Family Fun Night.

• Arrive on time as scheduled for all shifts- must be dependable and willing to work. This position requires a flexible schedule that includes the ability to at times work weekdays, weekends, and holidays when needed.
• Able to work both individually and as part of a team

The Rec Center Associate is responsible for assisting guests and managing access to the facilities amenities, including the pools, hot tub, sauna, tennis/pickleball courts, and golf simulator. This position also processes and fulfills light food and beverage/bartending sales, monitors and records pool chemical levels, as well as performs minor chemical adjustments to the pool as needed. They will have to assist in shoveling the entryways to the facility after snowfall.

Lastly, this position assists with the setup of birthday parties and scheduled events such as Family Fun Night.

• Arrive on time as scheduled for all shifts- must be dependable and willing to work. This position requires a flexible schedule that includes the ability to at times work weekdays, weekends, and holidays when needed.
• Able to work both individually and as part of a team

• Sell day tickets, season passes, pickleball/ tennis court rentals, and simulator rentals to guests in person, online, and over the phone.
• Provide food (air fryer & hot dogs) and bartending services for guests and process the associated sales in accordance with resort policies.
• Process credit card payments; print/fill out tickets; complete related records/forms. Cash out at the end of each day.
• Monitor pool chemical levels, record results, and add chemicals as needed to maintain balance.
• Complete sales and reservations for birthday parties and events. Assist with the set-up for those events such as Family Fun Nights.
• Perform basic data entry and recordkeeping tasks.
• Stock towels, bathroom amenities, and other necessary supplies for guests throughout the day.
• Maintain cleanliness of common areas, including wiping surfaces, sweeping, mopping, and general upkeep.
• Provide outstanding customer service by assisting guests, answering questions, and representing the resort in a friendly and professional manner.
• Perform additional duties as assigned to support facility operations such as shoveling.

• Assist in general cleanup and maintenance of reception and work areas, including shoveling/sanding/salting of entryway and moving ski/board racks
• Contribute to the development of Ralph’s Rec Center

All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.

Employee is expected to be courteous and professional in accordance with Bolton’s commitment to providing superior customer service.

• Previous customer service or hospitality experience preferred
• Ability to handle cash and process credit card…