IT Infrastructure & Security Manager

The pay for this position is between $95,000 and $115,000 annually.

The IT Infrastructure & Security Manager is responsible for the design, operation, security, and strategic oversight of HCRS’ network, server, and cloud environments. This role leads the infrastructure function while directly managing a small team of IT staff. This is a hands‑on leadership position requiring deep technical expertise in networking, Microsoft 365, server administration, cybersecurity, and systems architecture, combined with strong team management and operational oversight.

• Design, manage, and maintain enterprise network infrastructure (switching, routing, firewalls, VPN)
• Administer Windows Server environment (AD, DNS, DHCP, Group Policy)
• Oversee Microsoft 365 and Azure AD administration
• Manage virtualization environment (VMware or Hyper‑V)
• Maintain backup, disaster recovery, and business continuity systems
• Ensure uptime, performance, and security of all core systems

• Lead cybersecurity strategy and implementation
• Oversee endpoint protection, MFA, conditional access, email security, and firewall policies
• Manage vulnerability assessments and remediation
• Ensure compliance with healthcare data security standards
• Coordinate incident response

• Supervise and mentor IT staff
• Serve as escalation point for complex technical issues
• Prioritize infrastructure and security projects
• Manage vendor relationships and service providers
• Contribute to budgeting and capital planning

• Assess current infrastructure and identify modernization needs
• Lead infrastructure upgrades and system implementations
• Support integration efforts with EMR and other healthcare platforms

• The ability to work in partnership with the Chief Information Officer and others.
• Maintain the server and network environments with minimal down time.
• Find and propose solutions for potential trouble areas of the network.
• Demonstrated knowledge of IT systems.
• Excellent interpersonal skills, including the ability to write and present information to groups well.
• Demonstrated ability to be creative in developing solutions that respond to user needs.
• Demonstrated ability to be calm, patient, and self‑confident amid stressful situations, maintaining a sense of humor.
• Modeling appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight, and compassion.
• Demonstrated ability to work cooperatively and collaboratively.
• Acting in accordance with all agency policies.
• Demonstrated ability to maintain confidentiality of all employee and agency information based on a business need to know.
• Demonstrated knowledge of current state‑of‑the‑art applications.
• Demonstrated ability to provide hardware and software support with customer satisfaction.
• Demonstrated ability to effectively resolve workplace conflict.
• Demonstrated ability to deal effectively with problem employees.
• Demonstrated ability to maintain low staff turnover and high staff morale.
• Demonstrates, models, and actively supports agency service philosophies.
• Leads staff to achieve assigned objectives within the established time frame.
• Has established an open and trusting work environment.
• Demonstrated ability to set appropriate boundaries with self, staff, consumers, and others.

• Reports directly to the Chief Information Officer.
• The IT Manager frequently interacts with the executive level management, all members of the senior management team, coordinators and supervisors, and staff level employees. This position is focused on customer service and satisfaction.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree in computer science or equivalent work experience and training in software development or systems analysis plus…