Digital Manager

• Location 3 Bushey Ln., Essex Junction, VT, 05452, United States
• Base Pay $60,000.00 - $70,000.00 / Year

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Perfect Zero is an online retailer for firearms and firearm accessories and takes pride in great customer service. We’re a team that values doing things the right way, every time.

Perfect Zero is looking for a Digital Manager to keep its online platforms operating as desired and ensure customers have a great experience. If you’re organized, tech-comfortable, and know how to keep an online store running smoothly - this role is for you.

• Ensure product listings are accurate and up to date, including descriptions, pricing, and media.
• Fix links when they break or appear incorrectly on the site.
• Ensure the site is easy to navigate and use for customers.
• Monitor site performance and flag issues when they come up.

• Ensure orders flow correctly from the website to the shipping team.
• Keep product availability up to date.
• Track sales activity and flag anything that looks off.
• Support rollouts of new products, promotions, and site updates.

• Use software tools (inventory, order management, etc.) to keep data accurate.
• Assist in connecting website with other internal tools when needed.
• Keep product data, files, and digital assets organized.
• Troubleshoot backend issues before they impact customers.

• Identify and implement improvements to enhance the overall online customer experience.
• Utilize customer feedback to improve the user experience.
• Support SEO efforts to improve product discoverability and online visibility.

Work closely with the marketing and operations teams on new rollouts.

• Identify inefficiencies in e-commerce workflows and implement process improvements.
• Build repeatable documented processes.
• Support ongoing improvement of online operations and reporting.

• Experience managing an online store or e-commerce platform.
• Comfortable working in a website backend (updating products, fixing listings, etc.).
• Strong attention to detail with a commitment to data accuracy and organization.
• Experience with troubleshooting technical issues.

• Experience with ERP, CRM, or inventory management systems.
• Knowledge of SEO or product ranking.

$60,000 – $70,000 per year DOE.

• Health, Vision, and Dental Insurance.
• 401(k) with company match.
• Paid Time Off & Sick Time.
• Robust Holiday Calendar.
• Access to company gym and wellness resources.