Repair Technician

Location: Jay

WHY WORK AT JAY PEAK?

We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation.

It’s not for everyone but we’re not looking for everyone-we’re looking for you.

IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET $17.00/hr Paid Sick Time
401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents

Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
Seasonal employee parties

Regular free employee breakfasts/lunches, family events, and parties

For a full listing of employee perks both on and off-property, SUMMARY The Repair Technician provides excellent guest services related to the proper tuning, repairing, fitting, adjusting, renting and selling of Snow sports equipment. This position is responsible for the general maintenance of rental equipment in addition to the essential duties and responsibilities below.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
Greet and assist customers with enthusiasm and a genuine smile.

Deliver exceptional Customer Service that is consistent and beyond expectations.

Determine customers' equipment needs.

Perform quality tunes, mounting, adjustments and repairs to customers' equipment according to established guidelines.

Adhere to safety procedures regarding use of tools and equipment.

Complete accurate work order paperwork and prioritize work orders in an expedient manner.

Ensure pricing is accurate, including any current advertised items and  familiar with the merchandise carried in the store, including brands, key features and benefits, as well as, ability to make accurate suggestions to customers.

Remain current on ski industry products and trends to share knowledge with customers.

Attend product knowledge clinics/camps.

Other duties as assigned, which could be directly related, or un-related to original position.

SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLSAbility to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTE…