Terrain Park Supervisor

Job Details

Job Location:

Killington, VT 05751
Position Type:
Full-Time Year Round
Salary Range: $55,000.00 - $65,000.00 Salary/year
Job Category:
Mountain Operations

• Salary, adjusted based on experience
• Full-time, year-round, benefited position
• Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
• 401(k) retirement plan (with company match up to 5%)
• Paid parental leave
• Paid time off, holiday and sick pay
• Free season pass for employee/dependents
• Privileges at several other resorts
• Several discount programs (food & beverage, retail/rental, friends & family tickets, etc.)

The Terrain Park Supervisor will assist the Terrain Park Manager in the overall delivery of Killington Parks and Killington Bike Park with a primary focus on daily operations. The Supervisor is responsible for motivating, training, and supervising staff while supporting tasks as part of the daily operations. The Supervisor will also be responsible for ensuring proper procedures are followed for risk management and best practices in terrain park and bike trail feature design and maintenance.

In addition to daily operations, this position has some administrative and financial responsibilities and works closely with other department leaders (Patrol, Grooming, Vehicle Maintenance, Snow making, Marketing, and Lift Ops to name a few).

• Demonstrate leadership and teambuilding within the department
• Responsible for hiring, training, scheduling, motivating, and supervising Terrain Park staff
• Responsible for organizing daily Terrain Park operations and supervising an efficient workflow
• Assist Terrain Park Manager with short and long-term goal planning and progress tracking
• Assist Terrain Park Manager with implementation of the department budget
• Responsible for ensuring daily maintenance logs and labor reports are completed in a timely manner
• Set example for Park Crew by practicing safe riding habits in the park and demonstrating excellent customer service
• Responsible for making decisions on feature and park closures based on conditions
• Attend daily Snow Plan meetings through the winter season to communicate needs or issues with the Terrain Parks
• Assist in the design, fabrication, and repair of features as needed
• Assist with park builds and daily maintenance
• Assist Terrain Park Manager with scheduling park builds, designing feature layouts, and hosting events
• Ensure a regular presence of Terrain Park Attendants in all parks throughout each day
• Maintain a proficient understanding of industry best practices and risk management
• Communicate regularly with equipment operators to ensure consistent presentation of Terrain Parks and mountain biking trails
• Functions as an ambassador of Killington Mountain, modeling and sharing the Killington “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guests’ expectations and create memories for our guests and staff.
• Other Duties as Assigned:
  This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. Candidates should be prepared to take on additional responsibilities as assigned by the Manager.
• Oversee daily activities of Terrain Park staff and other personnel as assigned
• Operate a snowmobile in various conditions around the mountain
• Identify coaching opportunities for staff training and development
• Conflict management and disciplinary actions for Terrain Park staff as needed
• Work with Patrol to complete incident reports and incident investigations
• Assign tasks to Terrain Park Foreman to achieve short- and long-term department goals
• General policy and safety training – ensure all department staff receive weekly safety training notes; maintain current records for all trainings
• Responsible for reviewing and signing off on timecards for department staff
• Deliver seasonal performance reviews to department staff
• Attend regular meetings assigned by the Terrain Park Manager

Basic Qualifications:

• Valid US…