Director of Economic and Community Based Services
Listed on 2026-08-02
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Management
Project & Program Management, General Management -
Non-Profit & Social Impact
Director of Economic and Community Based Services
The Director of Economic and Community Based Services will work closely with the Senior Leadership team to meet NEKCA's strategic goals and promote NEKCA's Core Values throughout the agency. This position is a community-based leader whose primary duties are ensuring quality service delivery by oversight of NEKCA's Economic and Community based programs and staff working in Caledonia, Essex, and Orleans counties.
The Director is responsible for overseeing the planning, implementation, management, supervision, reporting, monitoring, and evaluation of participant services and programs which include the following departments:
Economic Access, Community Services Block Grant, Community and Restorative Justice, Youth Services, Food Access, Housing and Homelessness Services and the See More Thrift Store.
The Director provides agency leadership and representation in the community and maintains concurrent programmatic, data and impact, and budgetary reporting responsibilities.
The Director is responsible for the planning of new initiatives, securing resources to implement new initiatives, as well as the ongoing operation and evaluation of existing programs. The Director exercises a high degree of independent judgment and decision-making. The Director is part of the agency's Senior Management team.
Essential Functions- Develop and direct the programs within the Economic and Community Based Services with a commitment to excellence, quality improvement, and data driven decision making.
- Review and establish effective program procedures and policies. Implement effective systems, program procedures and policies designed for maximum positive impact for NEKCA participants and the communities where they reside.
- Demonstrate program success with quality data and regular reporting to Executive Director, Sr. Management Team, Board of Directors, Grantors and Office of Economic Opportunity.
- Ensure consistency in service delivery across programs with attention to best practices and integration of component areas; encourage continuous improvement of systems.
- Maintain positive program relations and advance advocacy efforts with key community stakeholders, including town governments, legislators, non-profit or state or federal agencies, NEKCA participants, and appropriate private sector businesses and organizations.
- Represent the agency in the broader community initiatives such as committees, task forces, working groups, and partnerships that advance NEKCA's ability to serve participants and enhance our mission.
- Participate in intra-agency efforts to promote cooperation and communication with other NEKCA programs including team building activities.
- Some travel within NEKCA's service area and statewide, and occasional regional and national travel, is required.
- Attend and participate in staff, agency, and service provider meetings deemed necessary for job performance.
- Visionary Thinking:
Leaders need to be able to articulate a clear vision for the organization and translate that vision into actionable goals. - Strategic Planning:
Leaders must be able to develop and implement long-term plans, considering both the short and long-term goals of the organization. - Communication
Skills:
Effective communication is crucial for conveying the organization's vision, inspiring staff, and engaging with stakeholders. - Decision-Making:
Leaders need to make timely and informed decisions, considering the impact on the organization. - Financial Management:
Leaders must have a strong understanding of financial matters and be able to manage budgets, track expenditures, and secure funding. - Interpersonal
Skills:
Building relationships with staff, board members, volunteers, and the wider community is essential for success. - Problem-Solving:
Leaders need to be able to identify and address challenges effectively, both within the organization and externally. - Motivating and Inspiring:
Leaders must inspire their team and stakeholders to work towards a shared goal. - Collaboration:
Leaders need to be able to work collaboratively with the board, staff, and other stakeholders. - Integrity and Ethics:
Honesty and ethical…
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