Director Of Adult Outpatient & Co-Occuring Department

Director Of Adult Outpatient & Co-Occurring Department

Derby, VT 05855;
St Johnsbury, VT 05819

Salary Range $65,334.00 - $98,000.00 Salary/year

If you're looking for an opportunity to do meaningful work in your community, join the passionate, community-minded team at Northeast Kingdom Human Services (NKHS) is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting a high quality, comprehensive community mental health program in Vermont's beautiful Northeast Kingdom. Our mission is to enrich communities and enhance the ability of individuals and families to improve their lives.

NKHS is a Designated Agency contracted with the State of Vermont to provide the highest quality of service in the areas of adults with intellectual/developmental disabilities, children and youth with serious emotional disabilities, and adults with mental health and substance use challenges. We serve the populations of Caledonia, Essex, and Orleans counties through a wide variety of targeted programs for individuals of all ages.

NKHS has employees providing case management, community and home supports, residential care, psychiatry, medication management, therapy, vocational supports, school based counseling, emergency care, and respite services. These services are provided annually to nearly 4,000 of our local community members, helping them overcome challenges and achieve health in mind, body, and spirit.

Director, Adult Outpatient & Co-Occurring Services

The Adult Outpatient & Co-Occurring Services Director provides clinical and operational leadership for adult outpatient and co‑occurring programs across Newport and St. Johnsbury. Reporting to the Adult Services Division Director, this role is responsible for day‑to‑day program operations, workforce supervision, service quality, and implementation of divisional initiatives aligned with Certified Community Behavioral Health Clinic (CCBHC) standards.

Program Leadership and Supervision

• Provides clinical, administrative and billing oversight to Program Managers and the Population Health Manager, fostering strong leadership, accountability, and consistent program performance.
• Ensures effective communication, coordination, and collaboration across adult outpatient programs and sites.
• Supports managers in staffing, scheduling, productivity oversight, and coverage to meet access, safety, and service standards.
• Participates in recruitment, onboarding, performance evaluation, and professional development of management staff in collaboration with the Division Director and Human Resources.
• Is part of the Behavioral Health Leadership Team helping to collaborate across programs and implement strategy and new programs as services and the healthcare landscape evolves.

Program Operations and Service Delivery

• Oversees daily operations of adult outpatient and co‑occurring services to ensure high‑quality, accessible, and person‑centered care.
• Monitors program performance, workflows, and service utilization to support timely access and continuity of services.
• Collaborates with clinical supervisors and managers to address operational challenges, staffing needs, and service delivery improvements.
• Supports implementation of new initiatives, service enhancements, and practice changes as directed by divisional leadership.

CCBHC Oversight

• Supports implementation and ongoing adherence to CCBHC standards and requirements, including access to care, required core services, care coordination, and recovery‑oriented practices.
• Works closely with the Population Health Manager to support outreach, engagement, and coordination of care for identified populations.
• Ensures program practices align with documentation, quality, and regulatory expectations, addressing concerns proactively with managers.

Quality Improvement and Clinical Support

• Participates in utilization review, quality improvement activities, and corrective action planning related to adult outpatient services.
• Uses data, reports, and outcome measures to inform program improvements and operational decisions.
• Assists in promoting evidence‑based and best practice models across programs in…