Director of Adult Outpatient & Co-Occurring Department

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The Adult Outpatient & Co-Occurring Services Director provides clinical and operational leadership for adult outpatient and co-occurring programs across Newport and St. Johnsbury. Reporting to the Adult Services Division Director, this role is responsible for day-to-day program operations, workforce supervision, service quality, and implementation of divisional initiatives aligned with Certified Community Behavioral Health Clinic (CCBHC) standards.

• Provides clinical, administrative and billing oversight to Program

Managers and the Population Health Manager, fostering strong leadership, accountability, and consistent program performance.

• Ensures effective communication, coordination, and collaboration

across adult outpatient programs and sites.

• Supports managers in staffing, scheduling, productivity oversight,

and coverage to meet access, safety, and service standards.

• Participates in recruitment, onboarding, performance evaluation, and

professional development of management staff in collaboration with the Division Director and Human Resources.

• Is part of the Behavioral Health Leadership Team helping to

collaborate across programs and implement strategy and new programs as services and the healthcare landscape evolves.

• Oversees daily operations of adult outpatient and co-occurring

services to ensure high-quality, accessible, and person-centered care.

• Monitors program performance, workflows, and service utilization to

support timely access and continuity of services.

• Collaborates with clinical supervisors and managers to address

operational challenges, staffing needs, and service delivery improvements.

• Supports implementation of new initiatives, service enhancements,

and practice changes as directed by divisional leadership.

• Supports implementation and ongoing adherence to CCBHC standards and

Works closely with the Population Health Manager to support outreach, engagement, and coordination of care for identified populations.

• Ensures program practices align with documentation, quality, and

regulatory expectations, addressing concerns proactively with managers.

• Participates in utilization review, quality improvement activities,

and corrective action planning related to adult outpatient services.

• Uses data, reports, and outcome measures to inform program

improvements and operational decisions.

• Assists in promoting evidence-based and best practice models across

programs in collaboration with clinical leadership.

• Collaborates with internal divisions, emergency services, and

community partners to support coordinated, integrated care.

• Represents adult outpatient programs in internal meetings,

work groups, and community collaborations as assigned by the Division Director.

• Supports initiatives addressing social determinants of health,

engagement, and continuity of care.

• May provide limited direct clinical services, consultation, or

after-hours support as needed to ensure program stability and continuity of care.