Social Media Strategist at Givelify

Note:

Sales experience is a great to have!

Deep respect for the motivation of faith givers
Solid portfolio of examples of comments, and engagement (replies, shares, actions) they drove

Givelify is a fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to nearly 2 million generous donors, we’ve helped more than 75,000 nonprofits and places of worship raise over $6 billion. Together, they’re changing their world with kindness and generosity.

Inc. 5000, the Stevies Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters.

Make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.

About your role:

We are looking for a Social Media Engagement Strategist to support the Social Media Manager in executing Givelify’s social media strategy. You’ll build relationships with Giving Partners and donors through social media engagement and ensure Givelify’s mission is consistently communicated across all platforms. You will also manage social media performance, engage with our community, and stay ahead of trends to ensure our presence remains fresh and relevant.

Your team:

The Social Media team at Givelify is collaborative and results-driven, working closely with the content, marketing, and creative teams to develop and execute social media strategies that drive impact. You will report to the Social Media Content Manager.

The Social Media Engagement Strategist will get to:

Strategically engage Giving Partners and donors by leaving 100–200 thoughtful, relevant comments daily on their social media posts to build relationships, increase engagement, and drive audience growth
Monitor social media platforms for mentions, relevant conversations, and emerging trends, ensuring responses or escalations happen within 2–3 hours to maintain timely, effective community interaction
Create and schedule content across platforms using Sprout Social and native tools, ensuring consistent posting, message alignment, and content designed to drive shares and engagement

To be successful in this role, you’ll also:

Support monthly and quarterly engagement themes tied to campaign goals and donor behaviors. Plan cross-platform activations that align with Givelify’s strategic moments
Looks for, enjoys, and owns opportunities to delight Giving Partners and donors through original, engagement-boosting comments (you know how to use AI prompts to generate comments for efficiency, but you genuinely enjoy interacting with and building connections with our audiences through social comments)
Apply brand voice and emotional intelligence to create compelling content and comment narratives that spark connection, mirror donor sentiment, and align with campaign themes
Monitor and share digital and industry trends and best practices. Summarize key themes and shifts in sentiment to inform future content direction and engagement strategies
Report on effectiveness, key performance indicators and value delivered per campaign/projects. Surface actionable insights to refine content strategy and drive stronger outcomes
Use judgment to manage tone and tension in high-visibility moments, including responding to negative feedback or public conflict with clarity, empathy, and adherence to our moderation playbook.

Your experience:

Bachelor’s degree in Marketing, Communications, or related field
3-5 years of experience in social media management, community management, or content creation
Proficiency with Sprout Social, Facebook, Instagram, Linked In, Twitter, and You Tube
Strong writing and editing skills, with the ability to craft engaging and authentic social media comments

Experience with social media analytics and reporting tools
Experience in project management software like Asana, Notion, Airtable, etc
Experience in sales (preferred)

Your superpowers:

Extreme Ownership Mindset:
You approach…