Director of Maternal & Women's Health Services

Description

The Director of Women’s & Children’s Services provides 24/7 leadership, strategic direction, clinical oversight, and operational accountability for Women’s & Children’s Services, including Labor & Delivery, postpartum, newborn/nursery services, and associated outpatient OB-GYN services.

The Director is accountable for the delivery of safe, high-quality, evidence-based, patient- and family-centered care across the continuum of maternal and newborn services. The Director ensures alignment with current professional standards, regulatory requirements, organizational priorities, and medical staff expectations.

The Director partners closely with physicians, certified nurse midwives, advanced practice providers, nursing and clinical leaders, and hospital departments to ensure coordinated care, appropriate escalation and transfer processes, operational effectiveness, patient experience, workforce stability, and long-term service-line sustainability.

The Director has administrative, operational, clinical, and financial accountability for the Women’s & Children’s Services service line, including:

• Labor & Delivery and obstetric triage.
• Postpartum/mother-baby services.
• Newborn/nursery services.
• Associated outpatient OB-GYN services and clinics.
• Maternal-child health nursing operations, staffing, and clinical practice.
• Perinatal education, competency, and quality initiatives within the service line.
• Coordination of maternal and newborn care across inpatient, outpatient, emergency, diagnostic, surgical, and ancillary services.
• Development and oversight of service-line policies, procedures, standards, and performance expectations.
• Service-line workforce planning, recruitment, retention, productivity, and leadership development.
• Operating and capital budget management and resource allocation.
• Quality, patient safety, regulatory compliance, patient experience, and performance improvement.
• Strategic planning, service development, regional partnerships, and initiatives supporting access, quality, and long-term sustainability.

• Leads a comprehensive perinatal safety program aligned with current national maternal and newborn safety standards and applicable safety bundles.
• Oversees multidisciplinary simulation, emergency preparedness, and competency activities.
• Facilitates case reviews and risk mitigation.
• Promotes a culture in which patient safety concerns are identified, escalated, and addressed transparently.
• Ensures appropriate processes for consultation and transfer of patients requiring a higher level of maternal or newborn care.

• Ensures clinical practice reflects current evidence, professional standards, regulatory requirements, and organizational policies.
• Leads development, review, implementation, and evaluation of clinical policies and procedures.
• Oversees staff education, competency validation, and ongoing professional development.
• Supports shared governance, frontline engagement, professional accountability, and continuous improvement in clinical practice.

• Maintains compliance with applicable CMS, state, federal, professional, and accreditation requirements.
• Ensures continuous survey readiness through routine audits, monitoring, education, and policy review.
• Oversees documentation standards related to obstetric assessment, fetal monitoring, triage, stabilization, transfers, medication administration, and newborn care.
• Ensures timely development and implementation of corrective action plans when compliance or performance gaps are identified.

• Provides…