Terrain Park Manager

Terrain Park Manager

Salary Range $65,000.00 - $75,000.00 Salary/year Position Type Full-Time Year Round Category Mountain Operations

Compensation and Benefits:

• Compensation:
  Salary: $65,000-$75,000 annually, adjusted based on experience
• Benefits:
  Full-time, year-round, benefited position including:
• Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
• 401(k) retirement plan (with company match up to 5%)
• Paid parental leave
• Paid time off, holiday and sick pay
• Free season pass for employee/dependents
• Privileges at several other resorts
• Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)

Job Summary:

The Terrain Park Manager is responsible for overseeing the design, construction, maintenance, and operation of Killington Parks/Pico Parks (November-May) and Killington Bike Park (May-November). This role combines creativity, technical skill, and managerial responsibilities to ensure the resort's terrain parks and bike park meet the needs of skiers, snowboarders, and mountain bikers while maintaining safety, quality, and functionality.

Summary of

Key Responsibilities:

Responsibilities and essential functions include but are not limited to the following:

• Collaborate with equipment operators and other resort staff to plan, design, and develop terrain park features (rails, jumps, boxes, halfpipes, etc.) and bike trails (berms, jumps, bridges, drops, etc.)
• Ensure features meet safety standards and skill-level suitability for different user groups (beginner, intermediate, expert).
• Regularly review and update the park layout and bike trail network to keep it innovative and engaging.

• Oversee the construction of terrain park features, working closely with snow making and grooming teams
• Oversee the construction and maintenance of mountain bike trails
• Supervise the maintenance of features, ensuring they are in good condition throughout the day
• Monitor snow conditions and adjust park features as necessary based on weather and snow quality.
• Monitor weather to create and adjust project timelines for mountain bike trail construction and maintenance
• Responsible for making decisions on feature and park closures based on conditions

• Ensure terrain park features are designed, built, and maintained in compliance with company and industry safety guidelines.
• Monitor and assess park features for hazards and make improvements or remove dangerous obstacles
• Provide training to staff on park safety and risk management
• Implement signage and barriers to alert users of any risks or changes in the park layout.

• Hire, train, and supervise a team of terrain park attendants
• Schedule staff shifts to ensure the terrain park is monitored and always maintained.
• Foster a positive and collaborative work environment.
• Demonstrate leadership and teambuilding within the department
• Set example for Park Crew by practicing safe riding habits in the park and demonstrating excellent customer service
• Ensure a regular presence of Terrain Park Attendants in all parks throughout each day

• Create a fun, challenging, and accessible experience for park users and mountain bikers of all ability levels
• Gather feedback from park users to improve the park's design and features
• Collaborate with the Events team to organize and promote terrain park events and mountain bike races
• Functions as an ambassador of Killington Mountain, modeling and sharing the Killington "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff

• Manage the terrain park budget, including materials, tools, equipment, and labor costs.
• Keep track of equipment and supplies necessary for terrain park operations.
• Recommend purchases or upgrades for equipment or park features.

• Work closely with other departments (Patrol, Snow making, Grooming, Events, Marketing and Lift Ops) to ensure the park operates efficiently.
• Collaborate with the Marketing team to plan and promote social content to keep guests informed on park and trail status and events
• Communicate with upper management regarding terrain park needs, challenges, and opportunities for improvement.
• Address any guest concerns or incidents related to the terrain park.
• Attend daily Snow Plan meetings throughout the winter season to communicate needs or issues with the Terrain Parks team

Basic Qualifications:

• Valid US Driver's license
• Must physically be able to stand for extended periods of time and be able to bend, reach, climb, push, and pull
• Physical Lifting:
  Over 50 lbs
• Expert ability on skis or snowboard in all conditions and terrain
• Expert ability for mountain biking on downhill trails
• Superior verbal communication, reading comprehension, and written…