Quality Management System; Qms Systems Lead

POSITION OVERVIEW

The Quality Management System (QMS) Systems Lead is responsible for leading, maintaining, and continuously improving Hazelett’s Quality Management System to ensure compliance with ISO 9001:2015 and applicable customer, regulatory, and internal requirements. This role serves as the organizational owner of the QMS, working cross-functionally with all departments to promote process discipline, risk‑based thinking, and continual improvement. The QMS Systems Lead has no direct reports but exercises significant influence across the organization.

• Lead and maintain the company’s ISO 9001:2015 compliant Quality Management System, ensuring alignment with business objectives and operational needs.
• Interpret and apply ISO 9001:2015 requirements across the organization, ensuring consistent understanding and implementation.
• Coordinate and support external certification, surveillance, and recertification audits, serving as the primary point of contact with registrars.
• Ensure documented information is established, implemented, maintained, and controlled in accordance with ISO requirements.
• Act as the management representative for the QMS, ensuring system integrity and effectiveness.
• Plan, coordinate, and facilitate management review activities, including preparation of inputs, documentation of outputs, and follow‑up on assigned actions.

• Develop process control plans including statistical requirements.
• Develop gauges and fixtures needed for proper inspection.
• Define and execute first‑article inspections.

• Develop and maintain the internal audit program, including audit schedules, auditor qualification, and audit execution.
• Plan, conduct, and/or coordinate internal audits to verify QMS conformity and effectiveness.
• Ensure timely documentation of audit results and follow‑up on audit findings.

• Lead the corrective and preventive action (CA) process, ensuring effective root cause analysis and sustainable corrective actions.
• Promote and support risk‑based thinking through identification, evaluation, and mitigation of process and system risks.
• Monitor the effectiveness of corrective actions and ensure closure.

• Maintain and oversee the supplier quality program in alignment with ISO 9001:2015 requirements.
• Establish and maintain criteria for supplier selection, evaluation, reevaluation, and monitoring.
• Support supplier qualification activities, including quality system assessments and risk evaluations as required.
• Review and analyze supplier performance metrics, including quality, delivery, and responsiveness, and work with suppliers to address deficiencies.
• Coordinate and support supplier corrective actions, ensuring effective root cause analysis and verification of corrective action effectiveness.
• Collaborate with Purchasing, Engineering, and Operations to ensure supplier quality requirements are defined, communicated, and maintained.

• Oversee the incoming inspection process for purchased materials and components. Establish inspection criteria, train inspection personnel, and collaborate with engineering and procurement to address supplier quality issues.

• Ensure QMS‑related training, awareness, and competency requirements are defined and met.
• Provide guidance and training to employees on QMS requirements, procedures, and best practices.

• Develop, monitor, and report QMS performance metrics, including audit results, nonconformities, corrective actions, supplier performance, and key process indicators.
• Analyze trends and present data‑driven insights to leadership to support decision‑making.

• Three or more years of experience in quality engineering or manufacturing quality assurance is preferred.
• Expert working knowledge of ISO 9001:2015 requirements and quality management system principles.
• Proficiency in statistical process controls.
• Strong understanding of process‑based and risk‑based quality management.
• Experience leading internal and external audits.
• Demonstrated ability to influence without…