Quality and Security Manager

Job 165219 - Quality and Security Manager
Essex Junction, VT

• MISSION: Lead all ASK-intTag Quality Functions and manage the internal quality processes
• POSITION SUMMARY:

Plans, coordinates, and directs a quality assurance program designed to ensure production is consistent with established standards and customer specifications by performing the following duties personally or through subordinates. Also, provides technical expertise in manufacturing programs including: DMAIC, Lean Manufacturing, SPC, and root cause/corrective action problem solving to assure compliance to customer and regulatory requirements.

• COMPENTENCIES
  :

Customer Focus, Quality Champion, Leadership, Six Sigma, Strategic Agility, Drive for Results, Problem Solving, Project Management

• ESSENTIAL DUTIES AND RESPONSIBILITIES
  :

The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to excel in the position.

• Determine and maintain quality objectives complementary to corporate policies, objectives, and goals.
• Interpret the quality philosophy and program to key personnel in organization. Ensure all personnel understand the “essence” of what is expected from them in producing a quality product for our customers.
• Customer Quality Programs
• Ensure all products delivered to ASK-intTag’s customers comply with the customer’s specifications in terms of outgoing product quality, durability and documentation.
• Participate in specification analysis for and with customers, and that these specifications are appropriately reflected in production processes and internal documentation and procedures.
• Leads and participates in design and execution of internal audit programs.
• Supply COAs/COCs to customers as per customer requirements as well as maintaining all internal records as needed and prudent.
• Inspection and analysis of returned products (RMA), including root cause analysis and correction
• Internal Quality Programs
• Ensure sure all products transferred to/from production are made according to internal QA requirements.
• Design, implement, update, and monitor the facility-wide “Visual Metric System” for both production employees and management within the SDQCC (Safety, Quality, Delivery, Cost, and Cashflow) Framework, including but not limited to SPC and/or other control methodologies.
• Ensure manufacturing best practices are implemented and meet the specified targets
• Works with Marketing, Engineering, and Operations to evaluate, formulate, and recommend effective solutions in support of the new product launch/business development process
• Maintain all materials, product, and component specifications and information.
• Ensure facility meets or exceeds all customer, company, regulatory, and legal requirements and maintain HSE standards of the company.
• Supplier Quality Programs
• Qualify suppliers and ensure conformance of incoming raw materials. Take corrective action as required to ensure zero non-conforming components as well as raw materials performance improvements and variance reduction. Implement and maintain supplier performance scorecard system and audit system, recommending both suppliers deserving of recognition and those in need of discontinuation of continued business. Drive continuous improvement down through supply chain.
• Qualify, and control (with supply chain), outsource partners as required.
• QMS (Quality Management System):
• Maintain the Quality Management System
• Transition from ISO  to ISO  and maintain ISO processes and certification
• Maintain and improve QA documentation and procedures
• Champion Continuous Process Improvement Efforts, in both product quality and production efficiency, at all levels of the supply chain but with key focus on ASK-intTag operations.
• Generate 8D Reports.
• Administer a Correction Action Program (CAP), which includes, but is not limited to recommending actions and responses with regard to customer claims and ASK-intTag metrics, determining root causes, reporting findings, and developing and implementing any corrective actions and preventive actions as a result of the investigation.
• Supervisory Duties: Directly supervise employees in…