Cafe Associate

The

Schedule:

32 hours per week with weekend availability required.

King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource - providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business - website and retail stores - offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more.

We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet.

Join us and help spread the joy of baking. King Arthur - where, as an employee-owner, your passion and ideas can truly make a difference.

The Café Associate I works alongside King Arthur’s café team to deliver exceptional service to our customers in support of the King Arthur Baking brand and mission. The individual in this role works under direct supervision in a fast-paced environment and is enthusiastic about delivering our customers exceptional experience.

Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid time off to rest, paid holidays to have fun, a 401(K) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)
* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.

Norwich, VT; onsite daily

$18.04 to $18.56 per hour worked; commensurate with experience.

• Greets and acknowledges customers when they approach the café
• Provides a positive experience for each customer specific to their needs
• Assists customers in their selections, and maintains through knowledge of all menu items
• Operates point of sales system
• Maintains the cafe’s appearance by straightening, cleaning, and replenishing
• Demonstrates a willingness to learn barista machine and coffee menu
• Receives and restocks deliveries using proper inventory rotation
• Rotates through all areas in the café
• Communicates clearly with your team
• Moves with purpose and efficiency in the space
• Adheres to all food safe and workplace regulations and procedures
• Reports to work on time or notify the lead in charge by phone and email in advance if absent or late
• Maintains working understanding of how to utilize KAB resources

• Experience in a retail/food service related field a plus
• Ability to work in a fast- paced, high volume environment
• Must be able to work evenings and weekends

• Open to change, recommends actions for continuous improvement
• Thinks and acts strategically, understands how role contributes to larger outcome
• Provides exemplary customer service to both internal and external customers
• Sets high standards for oneself, meets deadlines
• Learns from mistakes, receptive to feedback
• Effective communicator, listens and respects others’ points of view
• Participates in team problem solving and decision making
• Maintains a positive attitude
• Community…