Retail Supervisor

Retail Supervisor at Vail Resorts

The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

• Starting Wage: $23.00/hr - $24.73/hr
• Employment Type:
  
  Winter Seasonal 2025/2026
• Shift Type:
  Full Time
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  No

• Generate sales, and demonstrate and maintain a professional standard of guest service
• Responsible for opening and closing store
• Evaluate sales trends and create methods for sales growth
• Manage retail and rental inventory control and meet or exceed inventory goals
• Enforce company cash handling policies and procedures, and other loss prevention policies
• Manage sales floor team and rental process
• Act as a mentor who can train and lead a sales team with effective communication
• Provide great customer service to all guests
• Ensure pricing is accurate and current including any and all promotions
• Stocks shelves, counters, or tables with merchandise
• Other duties as assigned

• Previous retail sales experience - required
• Previous snow sport industry experience - preferred
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Ability to maintain a working knowledge of products and trends within the industry
• Commitment to exceptional customer service
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends – required
• Must be able to lift up to 25 lbs

The expected pay range is $23.00/hr - $24.73/hr this is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Applications will be accepted until December 15th or until the positions are filled (whichever is first).

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.