General Manager - Jiffy Mart

Job Summary

Our General Manager is responsible for managing the day-to-day operations of the store, maximizing profitability, and ensuring a high level of customer service and store appearance.

• Maximize store profitability through expense management, revenue optimization, and effective labor allocation.
• Oversee staff hiring, training, scheduling, and performance management.
• Maintain store appearance and cleanliness to brand standards.
• Respond to guest complaints or inquiries and solicit guest feedback.
• Produce plans to consistently meet guest expectations.
• Allocate resources and delegate work to maintain operational efficiency.
• Conduct all aspects of management training and supervise associate skill proficiency.
• Create an inclusive store atmosphere that encourages diversity and mutual respect.
• Support associates and management through career development, performance appraisals, and corrective action when needed.
• Ensure compliance with safety, service, and operational policies and procedures.
• Lead change initiatives and educate associates on their purpose.
• Monitor financial metrics, analyze income statements, and execute merchandise plans to achieve profitability.
• Manage cash handling, inventory control, and shortages/overages investigations.
• Perform competitive analysis, audits, and corrective actions.
• Build relationships with community partners.

• Available to work flexible hours, including nights, weekends, and holidays.
• Reliable transportation and a valid driver’s license.
• High School Diploma or equivalent.
• Leadership experience in a fast‑paced retail, food service, or fuel environment.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and expense management.
• Experience coaching and developing team members with effective leadership skills.
• Physical capability to stand, walk, handle, reach, push buttons, bend, crouch, kneel, squat, and stoop repetitively throughout a shift.
• Ability to lift and carry up to 50 lbs.

Pay Range: $45,000.00 – $81,972.00. The final amount offered is based on experience, skills, and location. The company reserves the right to adjust base salary at any time.

• Medical, dental, vision, and life insurance.
• Additional wellness support.
• 401(k) with company match.
• Tuition reimbursement (available after 6 months of service).

Global Partners LP is an equal opportunity employer. We foster a culture where ideas from all people help us grow, move, and thrive. We do not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department.