Food Service Supervisor - P&H - Seasonal Flex

Food Service Supervisor / Deli Lead – Global Partners is looking for a Food Service Supervisor / Deli Lead. The supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales, and guest service goals established for the department.

• Direct department personnel, meeting departmental goals and objectives, and communicate directly with store management and department supervisors.
• Select, onboard, and coach all new team members.
• Schedule all team members.
• Provide product information, sell suggestions, and active sampling, while expressing genuine gratitude to guests.
• Take guest orders and ensure orders are completed on time and to guest satisfaction.
• Ensure personnel follow all county, city, and company food safety and sanitation guidelines and policies.
• Order products and supplies necessary to maintain adequate stock levels and merchandising standards.
• Oversee the preparation and serving/merchandising of deli and food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snacks.
• Display deli and food service items following department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Rotate deli/food service items for sale, ensuring quality, safety, and product shrink control.
• Receive merchandise for sale and supplies, audit invoices, break down orders, and position cases in storage or refrigerated walk‑ins and freezers.
• Periodically count product for inventory purposes.
• Complete all paperwork accurately and on time.
• Process cash register transactions, give change, and issue refunds.
• Use a scale printer machine, ensuring accurate weights and pricing.
• Monitor product pricing, signage, placement, shelf tags, and shelf signage.
• Maintain clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk‑in coolers and freezers.
• Ensure all personnel use proper safety equipment and procedures.
• Perform other duties as needed or assigned by management.
• Work with deli ingredients, including meats, vegetables, fruits, spices, nuts, flavorings, sauces, and oils.

• High School Diploma or equivalent.
• Minimum age 18 years.
• Flexibility to work weekends, holidays, evenings, and support other locations as needed.
• Two years prior experience in a fresh‑food environment, preferably in a managerial role.
• Reliable transportation and an active driver's license.
• Serv‑Safe certification preferred.
• Ability to lift up to 25 pounds occasionally.
• Experience working in walk‑in coolers and freezers.
• Ability to stand for long periods, bend, twist below waist, and frequently lift and maneuver merchandise and supplies, and reach above shoulder height.
• Dexterous with hands and fingers to use knives, slicers, burners, ovens, fryers, and rotisseries.
• Vocational or technical education; high school diploma or equivalent.

$18.00 - $21.66. The final amount is determined by experience, skills, and geographic location. The company reserves the right to modify base salary at any time.

• Competitive pay and opportunities for growth.
• Health & wellness benefits: medical, dental, vision, and life insurance, plus additional wellness support.
• 401k plan with company match and tuition reimbursement after 6 months of service.
• Professional development through internal programs and on‑demand learning.

Global Partners LP is an equal opportunity employer and embraces diversity. The company does not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected class. If you have a disability and need accommodations, please contact the recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.

Disclaimer:
Global Partners does not use lie detector tests for any employment decisions. In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment. Violations may subject the employer to criminal penalties and civil liability.