Merchandise Manager

Scope of Responsibilities

Provides direct supervision to store employees in the absence of Store Manager. Assists Store Manager in training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

The role involves supervising store operations, training staff, managing inventory, ensuring compliance with policies, and representing corporate goals to all store personnel.

• Ability to fulfill all duties listed for Customer Experience Advocate and Customer Experience Supervisor.
• Assist in the training of employees.
• Assist in the assignment of duties and scheduling of staff to ensure payroll and productivity budget guidelines are met.
• Assist in the management and balancing of the store inventory to ensure maximum turns while remaining in-stock for customer needs.
• Ensure in-store technology is used to its fullest potential to maximize return on investment and lifespan.
• Participate in the communication of corporate goals to all store personnel.
• Ensure outstanding customer service is exhibited by all employees at all times.
• Ensure all Loss Prevention policies are followed and report deviations to Loss Prevention.
• Implement and execute all corporate marketing, advertising, and promotional programs.
• May assist in the collections and management of all Kinney House Charges.
• Receive all orders, follow handling requirements, and ensure timely shelf placement for Kinney Warehoused merchandise and Direct Store Delivery (DSD) merchandise.
• Implement all Standards of Presentation (SOP) and merchandise presentation guidelines in a timely fashion.
• Interface with various auditors, inspectors, vendors, and outside agencies in the absence of Store Manager.
• Ensure the physical plant is maintained to protect customer and employee safety.
• Perform all store clerk duties as needed.
• Responsible for completing all mandatory and regulatory training programs.

• Minimum:
  High School Diploma or GED.
• Preferred: AS Degree or higher in Marketing, Business Management or related field.

• Minimum experience:
  
  None specified.
• Preferred: 1 or more years previous experience in Merchandising or related field.

• Drug test.
• Initial and continuous exclusion and sanction/disciplinary monitoring.
• Any and all additional eligibility requirements based on the specific position.

$ per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.