Store Manager, Retail & Store Manager

Store Manager

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and support all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing the Carter’s, Osh Kosh B’gosh, Skip
* Hop, and Little Planet brands. Candidate will help maintain our culture of quality, training, and growth, and contribute to a business that feels more like a community than a traditional job.

• Flexible schedules that fit your life
• Health and mental health benefits
• 30% discount on our brands
• Referral bonuses
• Advance You Program for tuition‑free GED or bachelor’s degree, or English as a second language learning
• Paid time off, holidays, and parental leave, including adoption assistance
• Charitable matching gifts
• Professional and personal development programs that help you grow in your current role and beyond

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance, increasing employee engagement
• Grow leaders through direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute the Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through consistent level of customer service, education, and operational controls

• A positive and solutions‑oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.)
• Minimum of 3 years of retail or related management experience with direct reports
• High school diploma or GED

• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays with a minimum of two closing shifts a week

Carter’s for all:
Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Compensation for this position ranges from $27.00 - $35.75 per hour based on experience and location.

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Applications will be accepted until at least 7 days after the posting date.

Carter’s does not use AI to make any decision in our hiring process.