Case Manager

Company Overview

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees.

Full-time

Benchmark Human Services is a respected leader in intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages in homes, workplaces, and communities through residential programs, employment services, crisis response, early intervention, and more.

Case Manager – Springfield/White River Junction, VT

• Health, vision and dental insurance
• Life Insurance
• 401(k) plan with company match
• Profit sharing
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• and more!

• Must complete core competency training required by the State
• Performs evaluations and assessments to meet the needs of individuals served
• Assist and support the individual to understand the goals and activities of the person‑centered planning process, including assessment
• Facilitate and schedule participation in person‑centered planning and assessment as needed
• Complete Needs Assessment Annual Review Protocol once a year with the individual and their team
• Assist the individual in discovery and exploration discussions, identifying preferences, strengths, goals and dreams, and needs in preparation for person‑centered planning process
• Facilitate the completion of the DS Budget and Service Planning Context Document
• Facilitate the completion of any additional assessments and gathering of documentation as needed, ensuring this information is available for the person‑centered planning process
• Assist the individual in choosing people to be part of the person‑centered planning team who may contribute valuable information during the planning process
• Assist the individual to invite other people of the individual’s choosing (excluding legally prohibited individuals) to participate in person‑centered planning meetings at times and locations convenient for the individual
• Work with the individual to develop agenda(s) and follow‑up notes for person‑centered planning meetings and ensure this information is distributed to members of the support team as approved by the individual
• Support the individual to lead, and provide assistance as needed, throughout the person‑centered planning process
• Assist the individual and their support team in identifying any needed modifications to rights and freedoms
• Review and update person‑centered service plan and related documents (including assessments) with the individual
• Monitor person‑centered service plan implementation, satisfaction, and health and well‑being through visits with the individual and review of documentation, and through engagement with their guardian, family members, and service providers
• Review, assess and respond to emergency situations and incidents, ensuring actions taken are appropriate and timely to protect the health and welfare of individuals
• Validate that services provided are consistent with the ISA/BIP person‑centered service plan, and the participant’s needs and desired outcomes

• Knowledge of Vermont’s public service system for developmental disabilities services and brain injury services
• Fundamental understanding of state statutes, rules, definitions, program requirements, and program‑specific services, including variances and exceptions
• Ability to work collaboratively while meeting individual performance goals
• Ability to communicate verbally and non‑verbally with a broad audience of stakeholders
• Ability and skill to use technology tools in the daily performance of duties

• Valid Driver’s License
• Valid Auto Insurance
• Must live in the state of VT
• Minimum of 1 year working in a similar position
• Travel up to 75%
• Knowledge of Vermont’s public service system of developmental disabilities services and brain injury services
• A bachelor’s degree in any field + 1 year of human services related experience (e.g., supporting individuals with disabilities, special education, sociology, vocational rehabilitation, protection and advocacy, psychology, substance use, aging, healthcare, social work, or other related field)
• OR an associate degree in human services or a closely related field + 2 years of human services related experience
• OR a high school diploma or equivalent + 3 years of human services related experience

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

$62,178/year