Coordinator- Housing

Coordinator
- Housing

Coordinators at NEKCA lead and organize to integrate and streamline services throughout our agency and with regional partners. Coordinators are highly collaborative and great communicators. They are responsible for facilitating programming and implementing human-centered services across all levels of programming. Coordinator responsibilities may include programmatic oversight, grant reporting, and ensuring smooth operations at service locations in support of the Program Manager and/or Director.

This is a position as a Coordinator for the Housing and Homelessness Services Program in the Community Based Services Department which primarily supports participants with securing safe shelter and working with them to find permanent housing.

Essential Functions:

• Perform intake per requirements of NEKCA/grantor. Determine and verify eligibility for all applicants in accordance with program guidelines
• Collect and report all data accurately and timely into GoEngage to meet program deadlines
• Assess participants in crisis to determine immediate needs and develop a plan for response, including referrals (interagency and external)
• Work collaboratively with community partners to address the needs of low-income households
• Understand and follow all program guidance and policies
• Provide programmatic support to the work team as designated by the Program Manager
• Provide Program Manager/Coordinator II with regular updates
• Attend and participate in staff, agency, and community meetings deemed necessary for job performance

Duties and Responsibilities:

• Enter and maintain data into the HMIS database in an accurate and timely manner.
• Perform Coordinated Entry (CE) intake and data entry, if applicable.
• Attend community partners meetings, local housing coalitions, housing review team (HRT), and others as deemed necessary.
• Meet with clients in office and community settings.
• Assist in landlord communication and support.
• Assist in creating and maintaining a housing stability plan.
• Assist participants in financial assistance and other housing applications as needed.
• Support participants in Rapid Rehousing (RRH) and retention efforts.
• Assist in grant reporting on a quarterly basis.

Working Conditions:

Employees in this position work primarily in an office environment with moderate noise levels and controlled temperature conditions. The work involves sitting for extended periods of time, using a computer and other office equipment and may require occasional lifting of up to 25 pounds. Position has occasional bending, stooping, or reaching for items. Standing or moving around the office area. Occasional work performed outdoors and at external community locations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of their job.

NEKCA is a proud equal opportunity employer. We work diligently to recruit a broad pool of candidates and to hire and promote qualified individuals whose personal experiences, characteristics, and talents reasonably reflect the diversity of the communities served by NEKCA.

Qualifications for positions within NEKCA are determined by the duties and responsibilities of the position itself.

Position Requirements:

• Education and Experience:
  
  BA (preferred) 1-2 relevant experience required; 3-4 years preferred
• Core Competencies:
  
  Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community. Must have knowledge of basic computer skills and record keeping, including spreadsheet applications. Proficiency in Microsoft Office products and database management systems. This position is considered a mandated reporter. Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent).
  
  Demonstrate positive problem-solving skills in stressful situations. Demonstrate the ability to work effectively as part of a team. Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them. Maintain confidentiality. Complete all required trainings…