Customer Service Representative

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Salary up to $27.42
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on customer satisfaction and experience
• Engaging and dynamic work environment focused on customer service excellence

• Resolve standard and occasional non-standard customer inquiries through various communication methods
• Engage with customers confidently while performing the full range of customer service duties
• Strive to resolve customer concerns in a single interaction
• Respond to customer inquiries using in-depth product knowledge
• Consistently exceed performance metrics for adherence, efficiency, and inquiry timeliness

• High School Diploma or GED
• 1-3 years of experience in a customer service or call center environment
• Exceptional listening and communication skills
• Ability to multi-task efficiently while providing excellent customer service
• Capability to de-escalate challenging customer inquiries and provide necessary information

• Experience in a fast-paced customer service environment
• Familiarity with healthcare products or services

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.