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Education Customer Success Manager: Retention & Growth
Job in
Town of Vermont, Vermont, Dane County, Wisconsin, USA
Listed on 2026-07-08
Listing for:
Cengage
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cengage is looking for a Customer Success Consultant to build relationships and ensure support throughout the customer journey. This role emphasizes collaboration with internal teams to enhance customer retention and increase revenue. The consultant will engage with school administrators and monitor the implementation process closely.
The ideal candidate will possess a Bachelor’s degree and 3-5 years of relevant experience, with strong MS Office and Excel skills. Compensation ranges from $67,000 to $87,100 USD based on qualifications and experience.
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