Systems Engineer

Position Summary

Serve as a key member of the IT team, providing comprehensive support for all internal computing hardware, software, and network infrastructure across a single physical location and a large remote workforce.

Position Type:
Full Time Salary

Work Model:
On Site

• Provide end-user support for hardware and software issues. Hardware responsibilities include installation, configuration, and maintenance of computing devices. Software support includes installation and maintenance of operating systems and desktop applications.
• Manage computer operations including routine data backups and system restoration processes.
• Administer systems functions such as user provisioning, server resource monitoring, disk space management, application deployments, and other administrative tasks.
• Oversee network infrastructure, including setup, maintenance, and troubleshooting of all networking hardware.
• Participate in Helpdesk ticket triage and contribute to timely issue resolution.
• Support local business applications such as Office
  365.
• Maintain and support enterprise systems including Active Directory, Azure, AWS, VoIP (3CX), Huntress, and other platforms.
• Perform additional duties as assigned.

Bachelor’s degree in Computer Science, certifications in relevant fields, or equivalent professional experience.

Minimum 3 years of experience in IT support and systems administration. Coursework would be potentially substituted for experience if recently acquired.

Strong technical troubleshooting abilities across both hardware and software environments.

Exceptional communication and interpersonal skills with the ability to interact effectively at all levels of the organization.

May include occasional travel, word processing proficiency, and physical ability to manage hardware installation tasks.

Must be a U.S. citizen or U.S. Permanent Resident due to our work on export-controlled and government programs.

The compensation range posted represents the full salary range for the role. Actual pay will be determined based on a candidate’s experience, skills, and the position level ultimately offered.