Hybrid SaaS Onboarding & Customer Success Manager
Job in
Town of Vermont, Vermont, Dane County, Wisconsin, USA
Listed on 2026-07-13
Listing for:
SPOTIO
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
SPOTIO is seeking an Implementation Manager to guide customers through onboarding, ensuring satisfaction and value from our platform. You will align customer pain points with solutions, provide technical support and training, and maximize software utilization based on business needs.
You will report to the VP of Customer Experience and work in a hybrid environment. The role emphasizes retention, education, and building strong customer relationships to drive adoption across accounts.
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