Project Manager - Mid-Atlantic Territory Software Deployment

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The Command Center Solutions Services team delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Emergency Call Handling 911 systems, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.

Motorola Solutions is looking for a motivated individual to join our team supporting customers so they are always ready for those critical moments. As an Emergency Call Handling Project Manager, you will help customers deploy a suite of Next Generation 911 solutions that will enhance their ability to respond to emergency situations.

This position is within the Mid‑Atlantic Territory Deployment team.

• Is accountable for the successful implementation, cutover, and hand‑off to Support for emergency call handling projects
• Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures.
• Measures the performance relating to achieving each set of goals.
• Understands business implications on all projects.
• Acquires and maintains a high‑level understanding of relevant internal organizational workflows and practices.
• Serves as the primary point of contact for customers, subcontractors, and internal staff for the project.
• Establishes and maintains contact with customers and channel partners as relates to their specific project.
• Provides regular status updates.
• Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines.
• Initiates, generates, and maintains project schedules.
• Leads scheduling status reviews with team members to track current status against planned progress.

• Perform detailed analyses of program data and recommend solutions to customers.
• Provides ongoing assessment and coverage of the risks associated with a project.
• Alert management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues.
• Initiates, generates, and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash).
• Analyses project costs and leads cost status reviews with other team members and management to track current status against planned progress.
• Ensures designated standards and processes are followed as it applies to assigned projects.
• From time to time, special projects may require a departure from or addition to regular duties.

• Be able to effectively lead and drive all assigned projects
• Experience with Public Safety communications systems desired but not required.
• Proficient in developing project documents as well as having experience in a cloud‑based document management system (Google Workspace).
• Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required.
• Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus.
• Must be a self‑motivated team player able to work effectively with general guidance toward objectives.
• Must have excellent interpersonal, presentation, and negotiation skills
• Be able to think outside of the scope of responsibilities and take initiative.
• Be able to work collaboratively with regional and territorial management.
• Be able to effectively communicate with relevant peers and senior stakeholders.

Target Base Salary…