Senior Director, Maintenance COE

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance;
  Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

The Senior Director, Maintenance COE serves as the enterprise leader for maintenance excellence across the mountain division for Vail Resorts, focused on lift, fleet, snow making and building maintenance programs and accountable for defining the strategy, governance model, and operating standards that elevate asset reliability, safety, and operational performance. This inaugural role will build upon and lead the recently established Maintenance Center of Excellence, implementing consistent systems, processes, organizational capabilities, and ways of working that enable resort teams to deliver planned asset availability at optimal cost while reducing administrative burden on resort operators.

Reporting to the Vice President, Mountain Division, this role builds the COE organizational structure, recruits and develops top talent, and leads the change management, training, and field support strategies required to embed new standards and sustain adoption. As the enterprise owner of maintenance, the Senior Director brings deep cross functional influence- aligning across complex stakeholder relationships, advancing maintenance and lift reliability priorities, and ensuring partnerships with vendors and contractors meet enterprise expectations for quality, cost, and delivery.

This leader is accountable for the successful implementation of Enterprise Asset Management (EAM) for the company, leading the EAM Project Director to set the roadmap, change management, adoption and utilization of MaintainX, ensuring technology, process, data, and behavioral change come together to produce meaningful value.

They drive reliability engineering, preventive and predictive maintenance programs, inform capital planning opportunities, setting the  gold standard  operating playbooks that strengthen lift, fleet, building, and snow making maintenance performance. Through strong partnership with Finance, Operations, Workforce Enablement, and resort leadership teams, the Senior Director defines strategy, performance metrics, oversees enterprise reporting, and ensures accountability for safety, compliance, ROI, and continuous improvement.

• Outlet:
  Corporate
• Starting Wage: $174,000 - $217,000 + annual bonus + equity
• Employment Type:
  
  Year Round
• Shift Type:
  Full Time hours available
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  No

• Mountain Division COE Governance & Standardization Build and run the Maintenance COE as the true owner of the function within the Mountain Division- set governance, standards/SOPs, operating rhythms, and leader and frontline standards to drive consistency across all resorts.
• EAM strategy, implementation, and adoption (MaintainX) Oversee and own the enterprise rollout and sustained adoption of EAM: work closely with the EAM Project Director to define the roadmap, adoption KPIs, change approach, and field enablement (champions, roadshows, hypercare) to ensure durable behavior change and value capture.
• Reliability engineering & maintenance excellence Establish enterprise asset strategies (lifts, fleet, buildings), preventive/predictive programs, including maintenance ascent program, and  gold standard  playbooks; raise planned availability, reduce downtime, and codify procedures into SOPs and PM libraries.
• Lift reliability focus & outcomes Drive lift reliability goals through enterprise approach to Preventative Lift Maintenance and partner with Director of Lift Maintenance to translate the function’s lift reliability…