Quality Supervisor

Quality Supervisor

Under direction of the Q uality A ssurance Manager, the Q uality A ssurance Supervisor is responsible for supervising and directing Quality Assurance Technician personnel across all schedules and shifts, while working closely with the Production and the Quality Teams to identify, solve , and prevent issues affecting quality and food safety . Responsible for assisting the Quality Assurance Manager and the rest of the Vermont Creamery Management Team in the continuous improvement of the quality system for BRC GS , EQMS , and regulatory compliance .

A key position within the Vermont Creamery Quality Assurance Team, the Quality Assurance Supervisor provides expertise and support to the Operations Team and Plant Management Team, fostering a cross departmental food safety, quality, and compliance culture.

8am - 5pm Monday - Friday;
Shift schedules could include days, nights, weekends, some holidays, hours subject to business needs

• Must possess strong leadership skills, problem solving skills and decision-making skills
• Strong Microsoft Office, word processing, data entry skills , and statistical analysis skills required
• Must be able to perform mathematical calculation and analysis
• Ability to conduct and interpret lab analysis
• Must be able to handle multiple assignment s
• Must be precise, accurate and well organized
• Must be able to perform in a demanding, fast-paced environment
• Excellent communicator, influencer, and negotiator, to work cross-functionally with multiple departments and leadership levels
• Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change

• Bachelor's Degree in Food Science , Microbiology or other related fields .
• Knowledge of regulatory requirements for dairy manufacturing is preferred .
• Experience with GFSI audit schemes (BRC GS , SQF, FSSC 22000, etc . ) is required .
• Experience in lab and quality program management required .
• PCQI and HACCP certifications strongly preferred

• Direct and coordinate the activities of the Quality Assurance Technicians including timecard approval
• Assure engagement and completion of all Vermont Creamery proficiency testing for microbiological and analytical testing
• Assure laboratory safety and good laboratory practices
• In conjunction with the Quality Assurance Manager, disposition non-conforming product and equipment in a timely manner
• With the assistance of the Quality Assurance Technicians, react and respond to quality and food safety issues in the production area . Assist with investigation and incident resolution
• Coordinate, manage and assist in collection of environmental monitoring swabs
• With the assistance of the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria
• Plan and establish work schedules and coverage in the event of planned and unplanned absences of QA Technicians
• Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits . Track, trend, document, and coordinate resolution of audit findings
• Lead consumer complaint investigations . Track and trend consumer complaints
• Supports the compliance for BRC GS while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility
• Supports quality improvement initiatives ( e.g. consumer complaints, product defect reduction) within the plant
• Ensures compliance with all regulatory and Vermont Creamery guidelines pertaining to safety, health, and environmental
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas
• Implement, maintain , and improve the Vermont Creamery CAPA prerequisite program
• Investigates and analyzes incidents to identify trends in product quality and food safety information . Initiates corrective actions and communicates findings as appropriate
• Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues
• Manage Kosher, non-GMO and GFCO certifications

$70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

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