Fresh Foods Deli Lead - Service & Merchandising

Global Partners is looking for a Food Service Supervisor / Deli Lead. The Fresh Food Supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

• Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
• Select and on‑board all new team members.
• Schedule all team members.
• Offer product information, provide selling suggestions and active sampling and always give a genuine thank‑you.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following diner and food service department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotate deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receive merchandise for sale and supplies, audit invoices, break down orders, position cases of products in the deli storage area or in refrigerated walk‑in coolers or frozen food walk‑ins freezers.
• Periodically count product for inventory purposes.
• Complete all paperwork in a timely and accurate manner.
• Process cash register transactions, give back change, and refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk‑in coolers and freezers.
• Ensure all department personnel use proper safety equipment and procedures.
• Perform other duties as needed or assigned by management.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food environment preferably in a managerial role.
• Must have reliable transportation and an active driver's license.
• Serv Safe certification preferred.
• Ability to lift up to 25 pounds occasionally.
• Work in walk‑in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reach above shoulder height.
• Dexterous enough with hands and fingers to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education;
  High School Diploma or Equivalent.

$16.82 - $20.24 per hour.

Competitive Pay – We offer competitive salaries and opportunities for growth within.

Health & Wellness – Medical, Dental, Vision, and Life Insurance, along with additional wellness support.

The Road Ahead – We offer 401(k) and a match component. We also provide tuition reimbursement after 6 months of service.

Professional Development – We value lifelong learning and have many internal development programs and access to other on‑demand learning for continued career growth.

These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.

If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.

At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.