Seasonal Mountain Resort Sales & Guest Services Pro

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free ski passes, free ski and snowboard lessons, 40% retail discounts, training and development, and wellness benefits.

Hiring for seasonal positions occurs on a rolling basis. Applications accepted until December 15th or until the positions are filled.

• Ski and mountain perks: free passes for employees, discounted lift tickets for friends and family, and free ski lessons.
• Discounts on lodging, food, gear and mountain shuttles.
• 401(k) retirement plan.
• Employee assistance program.
• Excellent training and professional development.
• Referral program.

• Starting wage: $22.00/hr – $26.88/hr.
• Employment type:
  
  Winter seasonal 2026/2027.
• Shift type:
  Part‑time hours available.
• Minimum age: 18 years.
• Housing availability:
  Yes.

• Provide information and facilitate the sale of resort attractions and services, including fulfillment and delivery.
• Utilize POS system to create, update customer profiles, process discounts and payments, administer exchanges and returns, and provide change and receipts.
• Complete POS audits daily and at the end of each shift.
• Communicate professionally by phone, email and in person with travel partners, properties, tour operations, corporate visitors, guests and other groups.
• Maintain up‑to‑date knowledge of resort products, policies and operations to meet guest needs, coordinating with other departments as necessary.
• Maintain a clean, well‑stocked and organized workstation.
• Perform other duties as assigned.

• High school diploma or GED equivalent.
• Experience in customer service or ticket sales preferred.
• Flexibility to work both indoors and outdoors in varying weather conditions.
• Fluent communication in English.
• Availability to work a flexible schedule, including nights, holidays and weekends.
• Ability to stand or sit for extended periods.
• Ability to lift up to 25 pounds.

The expected pay range is $22.00/hr – $26.88/hr individual compensation will be based on a variety of factors.

Vail Resorts is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition

Reference Date: 07/14/2026

Job Code Function:
Product Sales & Services