Certified Dispatcher Uintah Basin

Certified Dispatcher Uintah Basin

Employment Type: Full-Time

Salary: $28.41 per hour

Location: 641 East 300 South Suite 310, Vernal, Utah 84078, United States

Work Setting: On-site (In-Office / On-Site)

Recruiter: Dora Collier | dcollier |

Final date to receive applications: 7/12/2026

• Receive 9-1-1 emergency and non-emergency calls, interrogate callers to determine the nature and location of incidents.
• Interpret caller information, prioritize incidents, and dispatch law enforcement, EMS, fire, and public works personnel.
• Calm callers, provide instructions, and relay geographical information to responding units.
• Use phone, radio, and computer simultaneously while monitoring multiple screens for all on‑duty personnel.
• Access confidential files (wanted persons, driver licenses, warrants, protective orders) and enter data for user agencies.
• Transmit and receive information over multiple radio frequencies to detect emergencies and exchange data.
• Inform appropriate agencies of calls, broadcast Amber Alert notifications, and make follow‑up calls for vehicle dispositions and other needs.

• One-for-One salary credit for prior Emergency Dispatch experience.
• $2,500 hiring bonus for those with current Emergency Dispatch certification (Utah POST).
• $1,000 signing bonus to new hires with no experience or out‑of‑state certification.

• Minimum typing speed of 30 words per minute.
• Accurate transcription of spoken information to relay to first responders.
• Strong composure, ability to reassure callers, and collect precise information during crises.
• Ability to produce accurate narratives from multiple sources.
• Concise paraphrasing of vital information and prioritization of calls.
• Experience operating radio and telephone communications equipment.
• Successful completion of Level II background investigation, polygraph, and drug test.
• Must work on‑site in Vernal.

New hires must obtain Emergency Medical Dispatch (EMD) certification and Dispatcher Certification through POST during the probationary period and maintain both certifications thereafter. Full‑time work schedule (at least 2,080 hours annually) qualifies for Public Safety Retirement under HB 115.

Certified Emergency Dispatchers provide dispatching services to multiple jurisdictions including state and local public safety agencies, Highway Patrol, law enforcement, fire departments, and other state agencies. Dispatchers make urgent decisions that affect public safety and life and health of the public and public safety employees.

641 East 300 South Suite 310, Vernal, Utah 84078, United States

Background Check

Required:

Comprehensive background investigation, may include polygraph.

Drug Test

Required:

Yes

Schedule Code: B - Competitive Career Service

• Job Stability:
  Security and reliability of employment within a well‑established organization.
• Career Growth:
  Opportunities for leadership within a large organization.
• Meaningful Work:
  Contribution to an important service that benefits the community.
• Supportive Work Environment:
  Team values cooperation, strong work ethics, and mutual support.

The Utah Department of Public Safety (DPS) comprises 13 divisions and bureaus, including the Utah Highway Patrol, Division of Emergency Management, Driver License Division, SIAC, SBI, State Fire Marshal, Highway Safety Office, Communications, State Crime Lab, Bureau of Criminal Identification, EMS, State Security and Peace Officers Standards and Training (POST), and additional teams. The Communications Bureau provides effective communications support and manages the state's public safety communications resources.

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, contact .