Certified Dispatcher Uintah Basin

• FT / PT Status: Full-Time
• Salary: $28.41 - $28.41 Hourly Wage
• Remote Work / In-Office: In-Office / On-Site
• Recruiter: Dora Collier | dcollier |
• Final date to receive applications: 7/12/2026

Would you like to have a job that makes a difference? Would you like to help the public and first responders? Would you like a rewarding career with great benefits instead of just a job? Would you like to be able to retire in 25 years? If so, being a Certified Emergency Dispatcher with the Utah Department of Public Safety could be just the career for you.

• One for One salary credit may be given for prior Emergency Dispatch experience
• $2,500 hiring bonus for those with current Emergency Dispatch certification (Utah POST Dispatch certification)*
• $1,000 signing bonus to a new hired Dispatcher with no experience or with out of state certification*
• After successfully completing full background investigation, polygraph and drug test

• Receives 9-1-1 emergency and non-emergency calls. Interrogates callers to determine the nature and location of the incident and dispatches law enforcement officers, Emergency Medical Services (EMS) personnel, fire personnel, and public works personnel.
• Interprets information from callers to determine the priority of an incident, and makes urgent decisions affecting the life, health, and welfare of the public and public safety employees. Calms callers and provides instructions as required by the circumstances.
• Relays geographical information to responding units including air ambulances, search and rescue, forest service personnel, fire units, and EMS units.
• Uses a phone, radio, and computer simultaneously.
• Monitors multiple computer screens to track calls for service and all on-duty personnel (law enforcement, fire, EMS) for all user agencies.
• Accesses confidential files relating to wanted persons, driver license files, motor vehicle files, warrants, and protective orders. Enters data and maintains entry files for all user agencies. Relays information to appropriate agencies.
• Monitors, transmits, and receives information over multiple radio frequencies to detect emergencies, exchange information or provide dispatch services.
• Informs appropriate agencies of law enforcement, fire, and/or EMS-related calls.
• Receives, updates, and broadcasts Amber Alert notifications.
• Makes a variety of telephone calls relating to vehicle dispositions, wreckers, and notifications to parents of juveniles and relatives of accident victims.
• Receives, records, and forwards calls for service from one agency to another as needed.

The ideal candidate will possess the following skills:

• The ability to type a minimum of 30 wpm.
• The ability to accurately transcribe spoken information to relay to first responders.
• The ability to maintain composure, reassure callers, and collect precise information in crisis situations.
• The ability to take information from multiple sources regarding an ongoing situation and produce an accurate narrative that includes the key elements and facts.
• The necessary skills to concisely paraphrase vital information.
• The aptitude to prioritize emergency and non-emergency calls.
• The ability to operate a variety of radio and telephone communications equipment.

Testing will take place at Vernal Police Department (Community Room) 374 E Main Street Vernal, UT 84078 on Tuesday July 21st.

Additional information regarding testing will be emailed to you after the recruitment closes. For those who pass the test interviews will be held Thursday July 30th.

Must complete and pass a Level II background investigation as well as a polygraph and drug test. New hires must obtain Emergency Medical Dispatch (EMD) certification during the probationary period and maintain thereafter. Dispatchers must obtain Dispatcher Certification through POST within the probationary period and maintain thereafter. Dispatcher Certification through POST and a full‑time work schedule (at least 2080 hours annually) establish eligibility for Public Safety Retirement in accordance with HB 115;

2015 Legislative Session that amended Utah Code Sections 49‑14; 49‑15; 49‑23.

Applicants may not have used other…