Sales Center Manager

Benefits

• Salary for the Sales Center Manager role is approximately $80,000 a year depending on experience.
• Robust benefits package including 100% paid employee health, dental and vision!
• 100% Employer Paid Life Insurance for Employees
• 401K With Employee Match
• Product Discounts
• Much more!

• Grow revenue through volume and net pricing and gross profit through product mix, controlling cost of goods, volume, and net pricing.
• Ensure superior customer service and foster a customer service environment including meeting with key customers, assisting sales representatives with maintaining relationships and negotiating and closing deals.
• Manage annual sales center operating budget, control expenses effectively, and provide explanation of budget variances to Division Manager.
• Lead, develop and mentor team to achieve a high performance, team-oriented environment with integration of the company’s Culture Formula.
• Monitor competitor products, sales and marketing activities.
• Set performance goals and execute in the market according to CCBCHC plans, goals and objectives.
• Ensure neat appearance of all CCBCHC personnel and all equipment and product in accounts.
• Ensure safety by establishing behaviors that result in a safe working environment and employee training on safe working techniques, minimizing personal injury and property damage incidents of all types.
• Maintain the safety and integrity of vehicles ensuring required vehicle checks and work with managers to make necessary adjustments to ensure operation of all departments without interruption.
• Manage utilization of equipment, facilities, and personnel to obtain maximum efficiency to meet performance objectives.
• Work with management team to continuously foster a positive work environment and establish the organization as a premier employer.
• Maintain professional, team relationships with co-workers and customers including on-time follow-through on commitments.
• Conform with, abide by, and re-enforce all regulations, policies, work procedures, and processes.

• Work with management team to ensure appropriate handling of personnel matters including hiring for open positions, evaluating performance, and taking appropriate actions in the event of under-performance.
• Provide strategic leadership and build capability through coaching and development on the company’s overall business model, goals and objectives.
• Include management staff in planning, decision-making, and process improvement.
• Identify and mitigate potential personnel risks.

• Adaptability – Ability to adapt to change in the workplace.
• Business Acumen – Ability to grasp and understand business concepts and issues.
• Communication – Ability to effectively, clearly and concisely communicate verbally and in writing.
• Decision Making – Display willingness to make critical decisions while following company practices.
• Delegation – Ability to delegate work, give authority to work independently, set expectations and monitor delegated activities.
• Enthusiasm – Ability to bring energy to the day-to-day as well as long-term tasks and plans.
• Judgment – Display willingness to make timely decisions and exhibit sound and accurate judgment.
• Leadership – Ability to inspire and motivate others to perform well; accept feedback.
• Planning & Organizing – Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
• Reliability – Demonstrate regular attendance and availability to staff and management.
• Quality Management – Demonstrate commitment to improve and promote quality in all operating areas.
• Safety & Security – Promote and personally observe safety and security procedures and use equipment and materials properly.
• Knowledge of all Department of Transportation and Federal Motor Vehicle Carrier regulations.
• Ability to lead and drive sustainable change through employee engagement.
• Effective team facilitation.
• Presentation skills.
• Training skills.
• Ability to analyze and problem solve.
• Knowledge of the business & industry.
• Understand modern management theories.
• Honesty, Integrity, Trust & Respect – Must be seen as…