Customer Service and Administrative Support

Overview

Southward Medical Supplies is seeking a customer service representative with administrative support responsibilities. We are a retail medical supply store offering a range of products from first aid supplies to braces, wheelchairs, and electric mobility equipment. The role involves interacting with customers and completing administrative tasks. We value strong interactions with customers, vendors, and fellow employees. Experience with Quick Books and Excel is preferred;

training is available where needed.

• Interact with customers, vendors, and colleagues to deliver excellent service.
• Perform administrative tasks and data entry using Excel; familiarity with Quick Books is preferred.
• Depending on skill set, assist with invoicing, data entry, and accounts receivable/payable.
• Support a small local family‑run business with a focus on work–life balance.
• Support store operations within hours of 8:30 am to 5:00 pm, Monday to Friday; closed on long weekends and statutory holidays.

• Strong customer service skills and the ability to interact effectively with customers, vendors, and team members.
• Good computer literacy; willingness to learn about medical supplies. Training provided as needed.
• Experience with Quick Books and Excel is preferred.

Please drop off or e-mail your resume to management

Thank you,
Britni Horncastle
Manager

Additional postings available from Southward Medical Supplies