Recreation Clerk - Facility Bookings; Part time - Temporary

Internal Closing Date:
Sept 3, 2026 External Closing Date:
Sept 10, 2026

Note:

Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior. Hourly Rate: 37.87 Minimum Weekly

Hours:

21 Temporary. Subject to return of the incumbent. Reporting to the Manager, Culture & Community Services, this position is responsible for the bookings and contracts of all facilities including parks, arenas, and facilities within Greater Vernon Recreation Services. This position also performs a variety of clerical work supporting a variety of functions in the pursuit of the Division mission statement, Through recreation we improve quality of life.

• Supports the Manager Customer Service – Recreation with administration functions of the Division.
• Books parks, arenas, and facilities within the Parks and Recreation Management Software (PRMS)
• Confirms the accuracy of parks, arenas, and facilities bookings in the PRMS system, and that permits are issued and fees are received.
• Ensures that facility users have appropriate insurance, signed contracts, facility use permits, and other necessary permits are in place.
• Ensures facility data (including pricing and details) is kept up-to-date and is accurate within the PRMS.
• Distributes weekly facility reports for custodial and building attendant staff.
• Attends facility user group meetings as required.
• Receives, records, reconciles payments received, and issues tickets and/or receipts.
• Receives payment in the form of cash, cheque, Visa, Master Card and debit card.
• Checks and balances cash reports, prepares daily receipt reports and bank deposits, as required.
• Processes registrations in the PRMS system for recreation activities and programs.
• Answers telephone, personal inquiries, and secures and provides routine information.
• Types letters, emails, reports, forms, memos, articles, and other material for user group communications.
• Produces and creates pamphlets, advertising flyers, and schedules, and updates social media.
• Operates standard office equipment including the use of a two-way radio.
• Observes video monitoring equipment and responds according to established procedures.
• Assists with content input in Active Living Guides.
• Trains and orients Recreation Clerks in the booking of facilities using the PRMS system.
• Supports pool and arena staff in emergency situations.
• Performs other related duties as assigned.
• All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.

• Completion of an Office Administration Certificate
• Minimum 2 years’ recent experience in a recreation setting that includes working with recreation software and user groups
• Current valid BC Drivers’ License
• A combination of related education and experience may be considered

• Diploma in Business or Office Administration, or equivalent education and experience
• Previous Experience using Perfect Mind, registration software.

• Proficient knowledge in Parks and Recreation Management Software
• Accurately types a minimum of 50 wpm
• Exercises courtesy, professionalism, and diplomacy in dealing with internal or external customers.
• Working knowledge and proficiency within a number of computer applications including but not limited to PRMS, Microsoft Office including but not limited to intermediate level Microsoft Word and Excel, In-Design and Power Point.
• Demonstrated interpersonal abilities with a commitment to team
• Enjoys performing a variety of duties simultaneously and thrives in a fast paced work environment
• Displays initiative in identifying and recommending creative ideas and solutions with regard to systems, service delivery, and procedures
• The ability and initiative to be creative and to assist with new systems or service delivery designs, policies, procedures
• Excellent verbal and written communication skills that demonstrate a solid knowledge and use of business English
• Demonstrated organizational abilities utilizing a variety of systems
• Works well with minimal supervision