Tasting Room Porter - Gray Monk

1055 Camp Rd, Lake Country, BC V4V 2H4, Canada

#Be Extraordinary

At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.

Who We Are

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

We are hiring a Porter in Retail at Gray Monk Winery.

We are getting ready to welcome guests for wine tastings at the winery and hiring a team for the summer who can start training in May. The Porter is responsible for all set up and tear-down activities for the hospitality teams to ensure a well‑prepared venue that serves to create memorable guest experiences. This role also supports the team in all property activities including guest relations, food running, and garbage disposal.

The Winery

Nestled in British Columbia’s stunning North Okanagan Valley, Gray Monk Estate Winery is a celebrated winery with a rich legacy of producing premium wines. At Gray Monk, our team is at the heart of everything we do. From vineyard to cellar, we are united by a passion for crafting wines that reflect the unique spirit of Lake Country and the Okanagan Valley.

As the birthplace of Pinot Gris in Canada, we take pride in producing this signature varietal alongside an array of other award‑winning wines. Our stunning vineyard, breathtaking views of Okanagan Lake, and commitment to hospitality make us a premier destination for wine lovers and visitors from around the world.

What this teammate will receive

• Monthly employee gift card to use on Andrew Peller Ltd. products and experiences.
• Hands‑on experience with a leading culinary team, working at a premier winery in one of Canada’s most beautiful regions.
• A supportive, passionate, and fun team in a beautiful wine country setting.

What this teammate will be responsible for

• Ensures all guest venues are set up in accordance with tour/experience specific standards and completes safe and efficient tear‑down when tours/experiences are completed.
• Focused effort to contribute to wine and wine club sales by demonstrating service excellence to guests and internal stakeholders via a solid understanding of property wines, accessories, experiences, Wine Club membership benefits, events, daily/group function sheets, open table schedule, and private bookings.
• Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking); participates as requested in the monthly retail inventory process.
• Follows work‑safe procedures and practices; reports any unsafe working conditions or hazards to the assigned Manager on Duty.
• Ensures the cleanliness and safety of the store product, tour route, and experience locations at all times.

* Incumbents for this role must be a minimum of 16 years of age and in possession of a valid “Serving it Right” certification. If under the age of 19, the incumbent must work under adult supervision and is prohibited from opening wine/liquor bottles and pouring/mixing liquor.

Working Relationships

Reports to:
Hospitality Manager

Accountable to the assigned Manager on Duty in the absence of the direct manager.

• Makes communication with team members and supervisors a priority with voicemails, written communication, scheduled meetings, and the Ceridian Dayforce system.
• Develops solid working relationships with all property functional areas (including Restaurant, Winemaking, Cellar) to ensure seamless execution of tours/experiences both on property and offsite.
• Continuous focus on service excellence with property guests.

The skills, experience and knowledge this teammate will bring

• Demonstrated ability to manage multiple activities simultaneously to accomplish assigned goals.
• Self‑starter; capable of working without constant supervision.
• Ability to recognize when guests and team members would…