Housekeeping Supervisor; Year Round and Seasonal

Position: Housekeeping Supervisor (Year Round and Seasonal Positions Available)
Job Details

Job Location:

Silver Star Mountain, BC V1B 0S4

Salary Range: $21.00 - $21.00 Hourly The role of the Housekeeping Supervisor is to assist the Housekeeping Management in the efficient and effective overall running of the housekeeping department. They are to assist the housekeeping staff with preparation of rooms whilst providing training where applicable. Ensuring the comfort of guests in our hotels, and lodges by ensuring that guest rooms and public areas are clean and properly presented.

The supervisor must promote a positive image of the property to guests and staff, and must be pleasant, friendly and able to address problems or special requests.
Responsibilities:
Assist in the training and coaching of housekeeping staff
Supervise housekeeping, laundry, and common area staff while they are performing their duties
Assist in the completion of weekly inventory to ensure adequate stock levels in supply rooms and laundry rooms as well as ensuring these rooms are left tidy each day
Ensure all common areas are hazard free and cleaned regularly to standard by completing spot inspections
Have a clear understanding of all unit types in the building and understand all amenities
Have a sound understanding of operating instructions for amenities in all guest rooms Eg:
Fireplace, windows, heater, electronics etc and be able to troubleshoot common issues
Basic understanding of front desk duties and how the hotel operates
Conduct daily morning meetings with housekeeping staff and organize staff daily duties
Have a basic understanding of the hotel reservation system
Provide assistance to housekeeping staff, front desk staff and Managers where required
Inspect all guest rooms pre-arrival and post-departure
Make sure that all daily paperwork and checklists are completed and filed in an orderly fashion for easy retrieval when needed
Ensure security of guest rooms and privacy of guests
Assist in administering regular performance reviews to housekeeping staff.
Ready, willing and able to take on additional tasks as requested by the Housekeeping Managers
Qualifications

Knowledge, Skills and Abilities:

Ensure they can provide accurate information of the mountain and village layout issues
Minimum 2 years’ experience in a supervisory role
Have a clear understanding of all health and safety procedures
Physical mobility and stamina required
Professional positive attitude is required
Excellent time management skills
Previous customer service experience
Good communication skills
Good organizational skills
Valid clean BC drivers license is an asset
Workplace Hazardous Materials Information System (WHMIS) is an asset

Hours:

Per week range between 32-40 F/T and must be flexible available weekends and stat holidays
Possible Future Career Path:
Assistant Housekeeping Manager
Housekeeping Manager
Accommodations Manager