Maintenance Manager

The Hamlets at Vernon, by Optima Living, 3050 29 Ave, Vernon, British Columbia, Canada

About Optima Living

Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home‑like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long‑Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 4,300 residents.

Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident‑first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Reporting to the General Manager, the Maintenance Manager oversees the safe and efficient operation of all building systems, equipment, and infrastructure within the community. This role oversees the preventive maintenance program, ensures adherence to regulatory and safety standards, maintains accurate documentation, and supports operational continuity to promote resident comfort, safety, and a well‑maintained physical environment. This position also oversees the daily housekeeping operations to ensure residents live in a safe, clean, and welcoming environment.

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person‑centered care by respecting the uniqueness, dignity, and self‑determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

• Provides leadership, support, guidance and mentorship to the maintenance and housekeeping teams.
• Provides oversight and direction to the maintenance and housekeeping teams through coordination of work routines.
• Conducts and attends team meetings; serves on committees as applicable.
• Ensures team members comply with all relevant Occupational Health and Safety regulations.
• Leads the development, implementation, evaluation, and revisions of maintenance‑related goals, objectives, and outcomes.
• Oversees the preventative maintenance program for medical and building equipment, systems, and environment ensuring adherence to schedules and accurate recordkeeping (within the PM software or manual checklists).
• Responds promptly to maintenance service requests, prioritizing safety and resident comfort.
• Troubleshoots equipment failures and coordinates rapid response to reduce impact.
• Conducts daily reviews of the Building Management system to ensure operational efficiency and resident comfort.
• Oversees the daily maintenance operations of HVAC, plumbing, electrical, lighting, appliances, and building systems.
• Oversees the maintenance and management of the life and safety equipment in compliance with all regulatory standards and inspection requirements.
• Provides monthly review notes with Operations teams.
• Participates in emergency preparedness and on‑call responses as required.
• Monitors community energy use to ensure operational efficiency and implements energy projects as needed.
• Manages service manuals and warranty documentation for all equipment and systems.
• Assesses building service contractors, reports findings to the General Manager, and oversees on‑site work quality.
• Maintains inventory of tools, supplies, and maintenance equipment.
• Procures and distributes supplies and equipment in alignment with the allocated budget.
• Oversees seasonal maintenance of community grounds year‑round through in‑house or contracted services including snow removal, landscaping, and…