Manager of Service Centre Operations - Belron

Oversee service operations as a Service Centre Manager at Belron Canada, ensuring enhanced customer experiences and effective team leadership. Your focus will be on driving team performance and revenue.

In this pivotal role, you will spend around 90% of your time directly interacting with customers to create meaningful connections. You will lead a motivated team, set performance goals, and ensure accountability for results. Candidates should have a genuine interest in both customer service and team development.

Key Responsibilities:

• Be the customer's first point of contact in the Service Centre

• Add value to the service experience and boost revenue

• Guide team performance by setting goals and tracking outcomes

• Create an engaging and accountable work culture

• Support team success through effective leadership

Requirements:

• 3 years of management or team leadership experience

• Sales experience is a beneficial addition

• Strong communication and proactive attitude must be demonstrated

• Passion for teamwork and personal development

• Vehicle-related experience is a plus

Lead a thriving team and enhance customer satisfaction in your role at Belron Canada.
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