Customer Solutions Specialist at goeasy

Become a Customer Solutions Specialist at goeasy, Canada’s leading lease-to-own enterprise. Engage with customers and streamline solutions to improve their financial situations through lease products.

As a key member of goeasy, you will build relationships while helping customers furnish their homes. This role focuses on understanding clients’ needs through effective communication and driving sales by promoting leasing options and financial services. Previous experience in retail or customer-facing environments will empower your impact in this role, fostering the culture of support and innovation.

Key Responsibilities:

• Build customer relationships through various communication channels

• Interview clients to match financial needs with lease solutions

• Manage customer accounts and monitor overdue payments

• Uphold merchandising standards and maintain store cleanliness

• Conduct collection activities with empathy and professionalism

Requirements:

• Excellent communication and interpersonal skills

• Experience in retail, finance, or leasing

• Ability to multitask with strong attention to detail

• Availability for various shifts within store hours

• Legally eligible to work in Canada

Utilize your skills in customer engagement and sales to create solutions that enhance lives, shaping fulfilling experiences at goeasy.
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