Customer Engagement Specialist at goeasy

Embrace a fulfilling role as a Customer Engagement Specialist with goeasy, Canada’s leading lease-to-own business. This role centers on customer sales, account management, and providing tailored financial solutions.

You will welcome and engage customers, helping them navigate leasing options that improve their lives. As part of your responsibilities, you’ll maintain customer accounts, conduct collections empathetically, and ensure retail operations run smoothly. Building strong relationships through supportive interactions is crucial for success in this position.

Key Responsibilities:

• Create lasting relationships through customer engagement

• Assess customer needs and offer matching solutions

• Perform account management and collections with professionalism

• Maintain showroom and merchandising standards

• Coordinate leasing documentation accurately

Requirements:

• Strong communication and interpersonal skills

• Sales-driven mindset aiming to achieve targets

• Experience in customer-facing roles, especially retail

• Ability to multitask while focusing on details

• Must be able to lift over 50 pounds and work flexible hours

Leverage your communication skills and passion for service as a Customer Engagement Specialist at goeasy.
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