Technician: Construction trades helper Water Technician

NOC Job Code /

Title:

75110 - Construction trades helper Water Technician

A Technician’s role at Total Restoration Services is instrumental in many ways. As a technician, we expect this person to set an example everyday s can be done by consistently following company procedures, and teaching/mentoring/supervising those around them, while being empathetic and respectful every day. A technician will assist with supporting new staff, and help their team whenever necessary. It is the responsibility of the technician to apply his/her IICRC training, knowledge of safety policies, and model completion of basic company procedures at all times.

Reference the IICRC standard guidelines required in our industry.

Technicians will report daily to the Emergency Project Manager(s)

Standard workday is 8:00am – 4:30pm

Some days could run longer were staying late is necessary, or possible weekend work in high claim volume situations

On-call means being available on a 24/7 basis for emergency restoration calls for their scheduled on call rotation. There will be times when after hours and weekend work will be required whether on call or not.

• Travel to and from restoration projects inside our service area
  • Oyama to Revelstoke (South/North) and Nakusp to Chase (East/West)
• Daily Vehicle safety and maintenance inspections
  • Complete vehicle sign out form daily. Forms are found to the right of the vehicle key box in the shop. Pre-Trip Inspection Forms are to be filled out for vehicles used that day. Forms are attached the brown shelving unit at the entrance of the shop (green door).
• Obtain work authorizations when required
  • Check to make sure one is completed on initial claims, use encircle app link and send to client’s phone for signature when able
• Complete pre/post loss Docusketch photos
  • (Pre)
    Prior to ‘any’ work commencing & (Post)
    Following all emergency work and removals. Check in the Docusketch app to make sure both have been completed before pulling equipment and leaving a loss.
• Document claim photos in Encircle and create file/photo notes for claim details
  • Carefully look for pre-existing damage
  • These photos should capture pre-existing damage or surfaces/areas with no damage (Example: a floor before movers or another trade comes in)
  • All project photos should be completed in encircle. Do not save directly to your phone and attempt to move later.
• Photos should be taken prior to commencing work on any project daily, and be taken at end of shift to justify work that has been completed.
• Start/finish emergency 12 hour report and checklist
• Obtain flooring (ICC) samples of all different affected flooring materials.
  • IMPORTANT: 1 set of samples to be taken and remain on site, 2nd set of samples to be returned to office.
• Moisture map affected areas in provided software app, include temperature, relative humidity, and moisture content readings of specific building materials.
• Set up drying equipment and monitor as per IICRC standards
• Set up other specialty equipment such as injectadry, negative air filtration systems (vented), ozone chambers.
• Carefully operate and maintain our mobile extraction units
  • Maintain and clean after each loss.
  • IMPORTANT:
    Never let these units freeze, keep running in subzero temperatures and check frequently.
• Recording all equipment by list and photos to Encircle
• Construct dust control measures and containments prior to removals
• Selective demolition as necessary to achieve optimal drying with minimal building material removal
  • Clean straight drywall cuts, carefully removed baseboards and trims, pull all remaining screws and nails. Ready for repairs.
• Complete water extraction & biowash(hotwash) following IICRC standards
• Establish initial direction for handling contents on new projects
  • Find location for wet or damaged contents to be moved to, so contents do not get mixed with non-affected items at first attendance of loss.
  • If more damage to contents occur if left for too long, arrange for contents to be moved off-site or attended to asap.
  • Document and report content information to Content Supervisor/Mitigation manager
• Moving, packing & resetting contents
• Move furniture/appliances in a…