Front Desk Receptionist​/Customer Service Representative

Salary: USD
20 - USD
22 per hour

LaSalle Network is partnering with a well-established educational products company to hire a Customer Support Specialist to join their team in Vernon Hills, IL. This is a great opportunity for a customer-focused professional who enjoys interacting with people, solving problems, and working as part of a collaborative team.

• Serve as the first point of contact for visitors and create a welcoming, professional experience
• Manage visitor check-in and day-to-day front desk operations
• Answer and route incoming phone calls
• Coordinate incoming and outgoing mail, packages, and deliveries
• Respond to customer inquiries via phone, email, website submissions, and social media
• Assist customers with orders, product questions, and general inquiries
• Research and resolve customer concerns and escalated issues
• Monitor customer portals for orders, shipping notifications, and updates
• Collaborate with internal teams to support customer and operational needs
• Assist with facility-related concerns and other administrative needs as needed

• High School Diploma or equivalent required
• 1–3 years of customer service, reception, front desk, or administrative experience
• Proficiency with Microsoft Office applications, including basic Excel
• Strong verbal and written communication skills
• Excellent organization and multitasking abilities
• High attention to detail and accuracy
• Strong problem-solving skills and follow-through
• Positive, professional, and customer-focused attitude
• Ability to remain calm and effective in a fast-paced environment

$20.00–$22.00/hour, based on experience

Monday–Friday, 8:00 AM–4:30 PM

Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.