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CX Learning & Development Specialist
Job in
Vernon Hills, Lake County, Illinois, 60061, USA
Listed on 2026-07-31
Listing for:
Antylia Scientific
Full Time
position Listed on 2026-07-31
Job specializations:
-
Education / Teaching
Learning & Development Specialist
Job Description & How to Apply Below
Antylia Scientific is seeking a Learning & Development Specialist – Customer Experience in Vernon Hills, IL. Hybrid work arrangement supports onboarding, upskilling, and ongoing coaching to elevate frontline service quality.
The role focuses on developing training materials, including SOPs and scripts, and leveraging AI tools to personalize learning and improve CSAT/NPS metrics. A Bachelor’s degree and 3–5 years in related roles are preferred.
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