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Hotel Operations Lead — Guest Experience Champion

Job in Vernon Hills, Lake County, Illinois, 60061, USA
Listing for: esacareers
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services
Salary/Wage Range or Industry Benchmark: 48000 - 64000 USD Yearly USD 48000.00 64000.00 YEAR
Job Description & How to Apply Below

ESA Management, LLC is seeking a Team Lead to assist the General Manager in day-to-day hotel operations, ensuring guest satisfaction and financial performance. The role includes resolving guest and associate issues and stepping in for the GM when needed.

You will train associates on brand standards, enforce company policies, monitor safety, budget adherence, and help maximize revenues. The position requires prior hotel experience and, ideally, supervisory experience, with weekly pay and a strong

As a Hotel Operations Lead — Guest Experience Champion, you will play an important part at esacareers in Vernon Hills, IL, United States.

Are you ready to take on the Hotel Operations Lead — Guest Experience Champion role at esacareers?

We would love to welcome a new Hotel Operations Lead — Guest Experience Champion to our team in Vernon Hills, IL, United States.

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