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Lead Technical Support Manager - Automotive Key Programming
Job in
Vernon Hills, Lake County, Illinois, 60061, USA
Listed on 2026-08-20
Listing for:
Automotive Keys Group (AKG)
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Automotive Keys Group (AKG) is seeking a Manager, Technical Support to lead a high-performing team in a structured call center. You will supervise daily operations, establish service procedures, ensure proper phone coverage, and uphold customer relations standards.
You will serve as a subject matter expert, collaborating with sales, operations, and strategic partners to drive satisfaction metrics and program success, especially around key programming and vehicle technology.
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