Warehouse Associate

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The Operations Coordinator plays a vital role in supporting multiple departments within our Distribution Center. This position ensures the accurate, timely, and safe handling of inventory across various channels including Returns, B-Stock, Liquidation, Customer-Owned Inventory (COI), Life Cycle Management (LCM), and Buy & Hold (B&H). The role also provides essential administrative support to the Shipping department.

Key Responsibilities

• Provide administrative support across various operational functions.
• Process daily inventory and route to appropriate areas: restock, vendor returns, B-Stock, installs, and customer refusals.
• Coordinate with TSM, Sales, and Shipping to adjust freight options based on customer and operational needs.
• Inspect and test hardware for cosmetic and functional issues; send items under warranty to repair.
• Match part and model numbers for desktops, laptops, servers, and peripherals using AS400 and SPS platforms.
• Collaborate with Account Managers to resolve issues with missing parts or locked units.
• Process Customer-Owned Inventory (COI) same-day and report discrepancies.
• Complete Buy & Hold orders within 48 hours to meet customer deadlines.
• Work with Inventory Control to resolve stock discrepancies and maintain inventory accuracy.
• Provide order status updates to Sales as needed.
• Release and sort batches hourly to meet shipping deadlines.
• Operate pallet jacks or Material Handling Equipment (MHE) safely.
• Follow all Preferred Methods and Safety Guidelines.
• Rotate through Returns and Mailroom departments, including housekeeping duties.
• Support cross-departmental functions as needed for training and operational efficiency.

Qualifications

Education & Experience

• High School diploma or equivalent required.
• Previous general warehouse experience preferred.

Required Skills

• Proficiency in Microsoft Office applications.
• Strong time management and attention to detail.
• Ability to manage multiple priorities and adapt to changing business needs.
• Effective verbal and written communication skills.
• Comfortable working in a warehouse environment with varying temperatures and noise levels.
• Ability to lift up to 50 lbs. (team-lift required for items over 50 lbs.).
• Ability to stand, bend, lift, walk, and carry for 8+ hours.

Preferred Skills

• Experience with AS400 and SPS systems.
• MHE certification.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Contract

Job function

• Job function
  
  Supply Chain
• Industries Technology, Information and Media

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Inferred from the description for this job

401(k)

Vision insurance

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